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CenturionPro HP1 Bucker – High-Performance Dual-Roller Destemmer, Stand Included

Save $7,000.00
Original Price $12,495.00
Current Price $5,495.00

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Description

Wet/Dry high-performance bucker — up to 175 lbs/hr

Take full control of your processing with this operator-run, high-performance bucker. The HP1 uses dual rollers to pull stems and pop flowers off for continuous-feed efficiency. With variable speed and a 0.75 HP gear-driven motor, it moves material quickly while the included stand and tabletop legs give you flexible setup options. Stainless steel and anodized aluminum surfaces make cleanup straightforward.

✅ Quick-Glance Benefits 

🏎️ Continuous-Feed Rollers Dual-roller pull for fast, efficient destemming.
📈 High Throughput Up to 175 lbs/hr wet, 35 lbs/hr dry (operator dependent).
🎛️ Variable Speed Control 0.75 HP gear drive for power and adjustability.
🕳️ Five Entry Hole Sizes Accepts wet or dry stems up to 3/4″ for versatile processing.
🧲 Stand & Tabletop Legs Included Set up on the stand or as a tabletop unit to fit your space.
🚚 Fast, Free U.S. Shipping Delivered quickly at no extra cost.


 

What’s Included
1x HP1 Bucker main unit
1x Bucker stand with industrial casters
1x Set of tabletop legs (included)
1x Power cord
1x User manual
(Optional) Off-Road Wheel Assembly Kit

Use It For
✔️ Wet or dry destemming
✔️ Continuous-feed, high-volume runs
✔️ Flexible floor or tabletop setups
✔️ Faster turnaround with fewer operators

🔍 Standout Features

⚙️ Modeled on HP Series High-performance design optimized for throughput and control.
🔩 Up to 3/4″ Stems Five feed holes match different stem sizes for clean results.
🏗️ Industrial Build Stainless steel and anodized aluminum for durability and easy cleaning.
⚠️ GFCI Note Not compatible with GFCI outlets; EU/AUS 220V compatible.

HP Buckers Comparison

Specification HP Tabletop  HP Mini  HP1  HP3 
Input Voltage NA: 110V, 60Hz, Single Phase
EU/AUS: 220V, 50Hz, Single Phase
NA: 120V, 60Hz, Single Phase
EU/AUS: 240V, 50Hz, Single Phase
NA: 5A – 120V, 60Hz, Single Phase
EU/AUS: 2.5A – 240V, 50Hz, Single Phase
NA: 15A – 120V, 60Hz, Single Phase
EU/AUS: 7.5A – 240V, 50Hz, Single Phase
Current Draw NA: 1.24A
EU/AUS: 1.37A
< 6A Operating (NA)
< 3A Operating (EU/AUS)
< 2.5A Operating 7.5A Operating
Circuit Breaker Required NA: 15A/120V — Not GFCI Compatible
EU/AUS: 15A/220V — Not GFCI Compatible
NA: 15A/120V — Not GFCI Compatible
EU/AUS: 15A/220V — Not GFCI Compatible
NA: 15A/120V — Not GFCI Compatible
EU/AUS: 15A/220V — Not GFCI Compatible
NA: 20A/120V — Not GFCI Compatible
EU/AUS: 20A/220V — Not GFCI Compatible
Dimensions (L × W × H) 18″ × 15″ × 17″ 22″ × 16″ × 20″ 37″ × 32.5″ × 59″ 93″ × 32.5″ × 52″
Weight 46 lbs / 21 kg 97 lbs / 44 kg 198 lbs / 90 kg 471 lbs / 214 kg
Variable Speed Yes Yes Yes Yes
Drive Motor 0.33 HP · 1675 RPM 0.75 HP, IP54 · 1690 RPM 0.75 HP, IP54 · 1690 RPM 0.75 HP × 3, IP54 · 1690 RPM × 3
Feed Entry Sizes 2-hole (1/4″, 3/8″) 3-hole (1/4″, 3/8″, 1/2″) 5-hole (3/16″, 1/4″, 3/8″, 1/2″, 3/4″) 5-hole (3/16″, 1/4″, 3/8″, 1/2″, 3/4″)
Feed Types Wet/Dry Wet/Dry Wet/Dry Wet/Dry
Feed Throughput Dry: Up to 15 lbs/hr · Wet: Up to 75 lbs/hr Dry: Up to 25 lbs/hr · Wet: Up to 125 lbs/hr Dry: Up to 35 lbs/hr · Wet: Up to 175 lbs/hr Dry: Up to 100 lbs/hr · Wet: Up to 500 lbs/hr
Roller Sets Neoprene Rubber Neoprene Rubber Neoprene Rubber
Reverse Operation Yes Yes Yes
Duty Cycle Continuous
Pull Speed: 10–30 in/s
Pull Strength: > 400 lbs
Continuous
Pull Speed: 10–30 in/s
Pull Strength: > 400 lbs
Continuous
Pull Speed: 10–30 in/s
Pull Strength: > 400 lbs
Primary Materials 304 Stainless Steel / Aluminum 304 Stainless Steel / Aluminum 304 Stainless Steel / Aluminum 304 Stainless Steel / Aluminum
Optional Stand Add-on Add-on Included Included
Warranty 2 years 5 years 10 years 10 years

 

Ready to upgrade your processing workflow?
Order the HP1 Bucker today and boost throughput with continuous-feed performance, flexible setup, and simple cleanup.

CenturionPro HP1 Bucker Specifications

Input Voltage: NA: 120V, 60Hz, Single Phase | EU, AUS: 240V, 50Hz, Single Phase
Current Draw: < 2.5A Operating 
Dimensions: 32.5″ L x 37″ W x 59″ H 
Weight: 198 lbs | 90 kg 
Drive Motor: 0.75 hp, IP54 | 1690 RPM 
Circuit Breaker Required: NA: 15A/120V | EU, AUS: 15A/220V 
Human Worker Replacement: 5-7 people 
Feed Rate: Wet: up to 175 lbs/hr | Dry: up to 35 lbs/hr 
Feed Entry Sizes: 5-Hole (3/16”, 1/4”, 3/8”, 1/2", 3/4") 
Feed Type: Wet/Dry 
Roller Sets: Neoprene Rubber 
Variable Speed: Yes 
Motor Pulse: Yes 
Reverse Operation: Yes 
Duty Cycle: Continuous 
Pull Speed: 10-30 in/s 
Pull Strength: > 400 lbs 
Primary Materials: 304 Stainless Steel / Aluminum 
Warranty: 10 years 

CenturionPro HP1 Bucker User Manual

CenturionPro HP1 Bucker Manual

CenturionPro HP1 Bucker Warranty

Manufacturer Warranty: 10 Years
Covers defects in materials and workmanship
Support handled directly through our team

Optional Off-Road Wheel Upgrade for HP1 Bucker Stand – $399

Upgrade your HP1 Bucker Stand for maximum mobility in rugged environments with the Off-Road Wheel Upgrade. This optional add-on replaces the standard industrial casters with durable, terrain-ready wheels that handle gravel, dirt, grass, and uneven flooring with ease.

Ideal for greenhouse operations, outdoor trimming areas, or mobile harvest trailers, the off-road wheels ensure your bucker can move with you—wherever the work takes place.


Upgrade Benefits:

  • Enhanced mobility over rough or uneven surfaces

  • Heavy-duty construction built for agricultural and outdoor use

  • Easy to install in place of standard casters

  • Keeps your harvest workflow smooth and mobile

  • Available for $399

💡 Add the Off-Road Wheel Upgrade to your order or contact us to bundle it with your HP1 Bucker purchase.

FAQ
Q: Wet and dry capable?
A: Yes—rated up to 175 lbs/hr wet and 35 lbs/hr dry.
Q: What stem sizes fit?
A: Up to 3/4″ using the five feed entry holes.
Q: Is a stand included?
A: Yes—stand and tabletop legs are both included; Off-Road Wheel Kit is optional.
Q: Can I adjust speed?
A: Yes, variable speed control matches different material and workflow needs.
Q: Is it GFCI compatible?
A: No—this unit is not compatible with GFCI outlets.

Why Buy From US

Who We Are

At Garden GrowShop, we're not a faceless online retailer. We're a small, family-run business with real roots in the growing community. Every product we carry has been carefully chosen to meet the needs of both home growers and commercial operators — because we’ve walked in your shoes.

Personal, Knowledgeable Support
When you reach out to us, you’re not getting a canned reply or being passed between departments. You're talking to someone who actually knows the products, understands your challenges, and is here to help you succeed.

Transparent Pricing — No Gimmicks
We believe in fair, honest pricing. No inflated markups, no bait-and-switch tactics. If you ever find a better price on the same item, let us know — we’ll match it without the hassle.

Fast, Dependable Shipping
We ship directly from warehouses across the U.S. to get your order to you quickly and reliably. No inflated delivery timelines, and no surprise shipping fees — just smooth, on-time delivery you can count on.

A Partnership, Not a Transaction
Our customers stick with us because we treat them like partners. Whether you're outfitting a small indoor setup or managing a large-scale operation, we’re here to grow with you — not just sell you equipment.

Our Commitment
If something goes wrong, we don’t pass the buck. We work with you directly to make it right. That’s how we’ve built our business, and that’s how we plan to keep it.

Shipping/ Returns

Shipping Policy

Free Shipping Within the Continental U.S.
We offer free shipping on all orders shipped to addresses within the continental United States. There are no hidden fees, minimum order requirements, or handling charges. The price you see at checkout is the final price you pay.

Order Processing
Orders are typically processed within 1–2 business days (Monday–Friday). If an item is temporarily backordered or delayed, we’ll notify you by email with an updated shipping estimate.

Shipping Confirmation & Tracking
Once your order has shipped, we’ll email you a shipping confirmation that includes tracking information. You can use this to monitor the delivery status of your package in real time.

Estimated Delivery Time
Most orders arrive within 3–7 business days of shipping, depending on your location and the item’s warehouse origin. Freight items and oversized packages may take additional time.

Shipping Carriers
We use trusted carriers such as FedEx, UPS, USPS, and professional freight delivery services for large or heavy items. Depending on the size of your order, it may arrive in multiple packages or from multiple warehouses.

Delivery and Moving Disclaimer
Please note: We do not offer moving or installation services. For freight shipments or large items, carriers are only responsible for curbside delivery. Drivers are not required to move items inside your home, up stairs, or to specific locations. We strongly recommend having assistance available at the time of delivery for heavy or bulky shipments.

Address Accuracy & Order Changes
Please ensure your shipping address is correct at the time of checkout. Once an order has shipped, we are unable to change the delivery address or reroute the shipment. If you need to make changes to your order, contact us immediately after placing it.

Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, contact us within 48 hours of delivery (or expected delivery). We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions
We currently ship only to addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Questions?
If you have questions about your order, delivery, or shipping process, feel free to reach out to us through our Contact Us page or via email. We’re here to help.

Start of Returns section 

Easy Returns, No Surprises

At Garden GrowShop, we stand behind the quality of every product we carry. But we also understand that sometimes things just don’t work out — and that’s okay. If you change your mind or the item isn’t quite what you expected, we’ve got you covered.

30-Day Return Guarantee

You have 30 days from the date of delivery to request a return for any reason. To start a return, simply email us at sales@gardengrowshop.com with your order number and we’ll walk you through the process.

Here’s what to expect:

  • You’ll receive clear return instructions from our team.

  • Once your item is received and inspected, we’ll issue a refund to your original payment method.

  • Items must be returned in “like new” condition, with all original packaging and accessories.

  • Return shipping costs are the responsibility of the customer.

“Like new” means no visible wear, damage, or missing parts. Items showing signs of use or misuse may not qualify for a refund.


Damaged or Defective Orders

If your order arrives damaged or defective, don’t worry — we’ll take care of it.

Here’s what to do:

  • Note any damage with the delivery driver when signing for the package.

  • Email photos and a description of the issue to sales@gardengrowshop.com on the same day you receive it.

  • We’ll cover the cost of return shipping and make sure a replacement is sent out quickly.

Please keep all original packaging in case a return is needed. This helps speed up the process and ensures a smooth resolution.


Order Cancellations

If you need to cancel your order, please contact us as soon as possible at sales@gardengrowshop.com or by phone.

  • Cancellations before shipment receive a full refund.

  • Cancellations after shipment will follow our standard return policy and may be subject to return shipping costs.


Important Return Notes:

  • Certain products may have brand-specific return restrictions, which will be noted on the product page.

  • Products purchased for temporary or single-use purposes (e.g. trade shows, promotional events) are not eligible for return.


We’re Here to Help

Our goal is to make returns and exchanges as easy as possible — with no stress and no surprises. If you’re unsure whether your order qualifies or just want to ask a question, don’t hesitate to reach out. We’re here to make sure you feel confident before and after your purchase.

Why Garden GrowShop?

We’re an authorized dealer for every brand we sell—so you’ll always get full manufacturer warranties, premium support, and authentic gear direct from the source.

✅ Fast, tracked shipping on all orders
✅ 100% safe and secure checkout
✅ No restocking fees on returns
✅ Friendly U.S.-based support when you need it

Have questions? We're here to help. Whether you're just getting started or scaling up a full grow, our experts can guide you to the right gear.

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Description

Wet/Dry high-performance bucker — up to 175 lbs/hr

Take full control of your processing with this operator-run, high-performance bucker. The HP1 uses dual rollers to pull stems and pop flowers off for continuous-feed efficiency. With variable speed and a 0.75 HP gear-driven motor, it moves material quickly while the included stand and tabletop legs give you flexible setup options. Stainless steel and anodized aluminum surfaces make cleanup straightforward.

✅ Quick-Glance Benefits 

🏎️ Continuous-Feed Rollers Dual-roller pull for fast, efficient destemming.
📈 High Throughput Up to 175 lbs/hr wet, 35 lbs/hr dry (operator dependent).
🎛️ Variable Speed Control 0.75 HP gear drive for power and adjustability.
🕳️ Five Entry Hole Sizes Accepts wet or dry stems up to 3/4″ for versatile processing.
🧲 Stand & Tabletop Legs Included Set up on the stand or as a tabletop unit to fit your space.
🚚 Fast, Free U.S. Shipping Delivered quickly at no extra cost.


 

What’s Included
1x HP1 Bucker main unit
1x Bucker stand with industrial casters
1x Set of tabletop legs (included)
1x Power cord
1x User manual
(Optional) Off-Road Wheel Assembly Kit

Use It For
✔️ Wet or dry destemming
✔️ Continuous-feed, high-volume runs
✔️ Flexible floor or tabletop setups
✔️ Faster turnaround with fewer operators

🔍 Standout Features

⚙️ Modeled on HP Series High-performance design optimized for throughput and control.
🔩 Up to 3/4″ Stems Five feed holes match different stem sizes for clean results.
🏗️ Industrial Build Stainless steel and anodized aluminum for durability and easy cleaning.
⚠️ GFCI Note Not compatible with GFCI outlets; EU/AUS 220V compatible.

HP Buckers Comparison

Specification HP Tabletop  HP Mini  HP1  HP3 
Input Voltage NA: 110V, 60Hz, Single Phase
EU/AUS: 220V, 50Hz, Single Phase
NA: 120V, 60Hz, Single Phase
EU/AUS: 240V, 50Hz, Single Phase
NA: 5A – 120V, 60Hz, Single Phase
EU/AUS: 2.5A – 240V, 50Hz, Single Phase
NA: 15A – 120V, 60Hz, Single Phase
EU/AUS: 7.5A – 240V, 50Hz, Single Phase
Current Draw NA: 1.24A
EU/AUS: 1.37A
< 6A Operating (NA)
< 3A Operating (EU/AUS)
< 2.5A Operating 7.5A Operating
Circuit Breaker Required NA: 15A/120V — Not GFCI Compatible
EU/AUS: 15A/220V — Not GFCI Compatible
NA: 15A/120V — Not GFCI Compatible
EU/AUS: 15A/220V — Not GFCI Compatible
NA: 15A/120V — Not GFCI Compatible
EU/AUS: 15A/220V — Not GFCI Compatible
NA: 20A/120V — Not GFCI Compatible
EU/AUS: 20A/220V — Not GFCI Compatible
Dimensions (L × W × H) 18″ × 15″ × 17″ 22″ × 16″ × 20″ 37″ × 32.5″ × 59″ 93″ × 32.5″ × 52″
Weight 46 lbs / 21 kg 97 lbs / 44 kg 198 lbs / 90 kg 471 lbs / 214 kg
Variable Speed Yes Yes Yes Yes
Drive Motor 0.33 HP · 1675 RPM 0.75 HP, IP54 · 1690 RPM 0.75 HP, IP54 · 1690 RPM 0.75 HP × 3, IP54 · 1690 RPM × 3
Feed Entry Sizes 2-hole (1/4″, 3/8″) 3-hole (1/4″, 3/8″, 1/2″) 5-hole (3/16″, 1/4″, 3/8″, 1/2″, 3/4″) 5-hole (3/16″, 1/4″, 3/8″, 1/2″, 3/4″)
Feed Types Wet/Dry Wet/Dry Wet/Dry Wet/Dry
Feed Throughput Dry: Up to 15 lbs/hr · Wet: Up to 75 lbs/hr Dry: Up to 25 lbs/hr · Wet: Up to 125 lbs/hr Dry: Up to 35 lbs/hr · Wet: Up to 175 lbs/hr Dry: Up to 100 lbs/hr · Wet: Up to 500 lbs/hr
Roller Sets Neoprene Rubber Neoprene Rubber Neoprene Rubber
Reverse Operation Yes Yes Yes
Duty Cycle Continuous
Pull Speed: 10–30 in/s
Pull Strength: > 400 lbs
Continuous
Pull Speed: 10–30 in/s
Pull Strength: > 400 lbs
Continuous
Pull Speed: 10–30 in/s
Pull Strength: > 400 lbs
Primary Materials 304 Stainless Steel / Aluminum 304 Stainless Steel / Aluminum 304 Stainless Steel / Aluminum 304 Stainless Steel / Aluminum
Optional Stand Add-on Add-on Included Included
Warranty 2 years 5 years 10 years 10 years

 

Ready to upgrade your processing workflow?
Order the HP1 Bucker today and boost throughput with continuous-feed performance, flexible setup, and simple cleanup.

CenturionPro HP1 Bucker Specifications

Input Voltage: NA: 120V, 60Hz, Single Phase | EU, AUS: 240V, 50Hz, Single Phase
Current Draw: < 2.5A Operating 
Dimensions: 32.5″ L x 37″ W x 59″ H 
Weight: 198 lbs | 90 kg 
Drive Motor: 0.75 hp, IP54 | 1690 RPM 
Circuit Breaker Required: NA: 15A/120V | EU, AUS: 15A/220V 
Human Worker Replacement: 5-7 people 
Feed Rate: Wet: up to 175 lbs/hr | Dry: up to 35 lbs/hr 
Feed Entry Sizes: 5-Hole (3/16”, 1/4”, 3/8”, 1/2", 3/4") 
Feed Type: Wet/Dry 
Roller Sets: Neoprene Rubber 
Variable Speed: Yes 
Motor Pulse: Yes 
Reverse Operation: Yes 
Duty Cycle: Continuous 
Pull Speed: 10-30 in/s 
Pull Strength: > 400 lbs 
Primary Materials: 304 Stainless Steel / Aluminum 
Warranty: 10 years 

CenturionPro HP1 Bucker User Manual

CenturionPro HP1 Bucker Manual

CenturionPro HP1 Bucker Warranty

Manufacturer Warranty: 10 Years
Covers defects in materials and workmanship
Support handled directly through our team

Optional Off-Road Wheel Upgrade for HP1 Bucker Stand – $399

Upgrade your HP1 Bucker Stand for maximum mobility in rugged environments with the Off-Road Wheel Upgrade. This optional add-on replaces the standard industrial casters with durable, terrain-ready wheels that handle gravel, dirt, grass, and uneven flooring with ease.

Ideal for greenhouse operations, outdoor trimming areas, or mobile harvest trailers, the off-road wheels ensure your bucker can move with you—wherever the work takes place.


Upgrade Benefits:

  • Enhanced mobility over rough or uneven surfaces

  • Heavy-duty construction built for agricultural and outdoor use

  • Easy to install in place of standard casters

  • Keeps your harvest workflow smooth and mobile

  • Available for $399

💡 Add the Off-Road Wheel Upgrade to your order or contact us to bundle it with your HP1 Bucker purchase.

FAQ
Q: Wet and dry capable?
A: Yes—rated up to 175 lbs/hr wet and 35 lbs/hr dry.
Q: What stem sizes fit?
A: Up to 3/4″ using the five feed entry holes.
Q: Is a stand included?
A: Yes—stand and tabletop legs are both included; Off-Road Wheel Kit is optional.
Q: Can I adjust speed?
A: Yes, variable speed control matches different material and workflow needs.
Q: Is it GFCI compatible?
A: No—this unit is not compatible with GFCI outlets.

Why Buy From US

Who We Are

At Garden GrowShop, we're not a faceless online retailer. We're a small, family-run business with real roots in the growing community. Every product we carry has been carefully chosen to meet the needs of both home growers and commercial operators — because we’ve walked in your shoes.

Personal, Knowledgeable Support
When you reach out to us, you’re not getting a canned reply or being passed between departments. You're talking to someone who actually knows the products, understands your challenges, and is here to help you succeed.

Transparent Pricing — No Gimmicks
We believe in fair, honest pricing. No inflated markups, no bait-and-switch tactics. If you ever find a better price on the same item, let us know — we’ll match it without the hassle.

Fast, Dependable Shipping
We ship directly from warehouses across the U.S. to get your order to you quickly and reliably. No inflated delivery timelines, and no surprise shipping fees — just smooth, on-time delivery you can count on.

A Partnership, Not a Transaction
Our customers stick with us because we treat them like partners. Whether you're outfitting a small indoor setup or managing a large-scale operation, we’re here to grow with you — not just sell you equipment.

Our Commitment
If something goes wrong, we don’t pass the buck. We work with you directly to make it right. That’s how we’ve built our business, and that’s how we plan to keep it.

Shipping/ Returns

Shipping Policy

Free Shipping Within the Continental U.S.
We offer free shipping on all orders shipped to addresses within the continental United States. There are no hidden fees, minimum order requirements, or handling charges. The price you see at checkout is the final price you pay.

Order Processing
Orders are typically processed within 1–2 business days (Monday–Friday). If an item is temporarily backordered or delayed, we’ll notify you by email with an updated shipping estimate.

Shipping Confirmation & Tracking
Once your order has shipped, we’ll email you a shipping confirmation that includes tracking information. You can use this to monitor the delivery status of your package in real time.

Estimated Delivery Time
Most orders arrive within 3–7 business days of shipping, depending on your location and the item’s warehouse origin. Freight items and oversized packages may take additional time.

Shipping Carriers
We use trusted carriers such as FedEx, UPS, USPS, and professional freight delivery services for large or heavy items. Depending on the size of your order, it may arrive in multiple packages or from multiple warehouses.

Delivery and Moving Disclaimer
Please note: We do not offer moving or installation services. For freight shipments or large items, carriers are only responsible for curbside delivery. Drivers are not required to move items inside your home, up stairs, or to specific locations. We strongly recommend having assistance available at the time of delivery for heavy or bulky shipments.

Address Accuracy & Order Changes
Please ensure your shipping address is correct at the time of checkout. Once an order has shipped, we are unable to change the delivery address or reroute the shipment. If you need to make changes to your order, contact us immediately after placing it.

Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, contact us within 48 hours of delivery (or expected delivery). We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions
We currently ship only to addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Questions?
If you have questions about your order, delivery, or shipping process, feel free to reach out to us through our Contact Us page or via email. We’re here to help.

Start of Returns section 

Easy Returns, No Surprises

At Garden GrowShop, we stand behind the quality of every product we carry. But we also understand that sometimes things just don’t work out — and that’s okay. If you change your mind or the item isn’t quite what you expected, we’ve got you covered.

30-Day Return Guarantee

You have 30 days from the date of delivery to request a return for any reason. To start a return, simply email us at sales@gardengrowshop.com with your order number and we’ll walk you through the process.

Here’s what to expect:

  • You’ll receive clear return instructions from our team.

  • Once your item is received and inspected, we’ll issue a refund to your original payment method.

  • Items must be returned in “like new” condition, with all original packaging and accessories.

  • Return shipping costs are the responsibility of the customer.

“Like new” means no visible wear, damage, or missing parts. Items showing signs of use or misuse may not qualify for a refund.


Damaged or Defective Orders

If your order arrives damaged or defective, don’t worry — we’ll take care of it.

Here’s what to do:

  • Note any damage with the delivery driver when signing for the package.

  • Email photos and a description of the issue to sales@gardengrowshop.com on the same day you receive it.

  • We’ll cover the cost of return shipping and make sure a replacement is sent out quickly.

Please keep all original packaging in case a return is needed. This helps speed up the process and ensures a smooth resolution.


Order Cancellations

If you need to cancel your order, please contact us as soon as possible at sales@gardengrowshop.com or by phone.

  • Cancellations before shipment receive a full refund.

  • Cancellations after shipment will follow our standard return policy and may be subject to return shipping costs.


Important Return Notes:

  • Certain products may have brand-specific return restrictions, which will be noted on the product page.

  • Products purchased for temporary or single-use purposes (e.g. trade shows, promotional events) are not eligible for return.


We’re Here to Help

Our goal is to make returns and exchanges as easy as possible — with no stress and no surprises. If you’re unsure whether your order qualifies or just want to ask a question, don’t hesitate to reach out. We’re here to make sure you feel confident before and after your purchase.

Why Garden GrowShop?

We’re an authorized dealer for every brand we sell—so you’ll always get full manufacturer warranties, premium support, and authentic gear direct from the source.

✅ Fast, tracked shipping on all orders
✅ 100% safe and secure checkout
✅ No restocking fees on returns
✅ Friendly U.S.-based support when you need it

Have questions? We're here to help. Whether you're just getting started or scaling up a full grow, our experts can guide you to the right gear.