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Quest 225 Dehumidifier – 208/230V, 225 Pints/Day High-Efficiency Moisture Control for Grow Environments

by Quest
Save $141.00
Original Price $3,800.00
Current Price $3,659.00

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Commercial-grade 225-pint dehumidifier with energy-saving M-CoRR technology and advanced air filtration

The Quest 225 Dehumidifier (208/230V) is a compact yet powerful solution engineered for mid-size commercial grow rooms, greenhouses, and environmental control spaces. With a high-performance capacity of 225 pints per day and 7.6 pints per kWh efficiency, this model is designed to deliver consistent, reliable moisture removal with minimal operating costs.

This next-generation unit features M-CoRR Technology, Quest’s patented multi-coil refrigeration system that recycles heat for greater efficiency while reducing A/C load. Combined with MERV-13 filtration, it captures more airborne particles than traditional filters—making your air cleaner while keeping your environment more stable.

Achieve dependable, high-efficiency performance with the Quest 225 High-Efficiency Dehumidifier, built for professionals who need smarter humidity control in demanding environments.

Whether installed overhead, ducted, or freestanding, the Quest 225 Commercial Dehumidifier adapts to your setup and helps protect your grow from mold, mildew, and costly environmental imbalances.



Key Features 

  • Removes 225 pints per day — ideal for mid-sized commercial grow setups

  • Energy-efficient M-CoRR design: 7.6 pints per kWh performance

  • Reduces A/C load by recycling heat output

  • Wide voltage range: 208–230V, 60 Hz for installation flexibility

  • Low amperage draw (5.5A) to conserve electrical capacity

  • MERV-13 filtration: 20% more effective than MERV-11 at blocking particulates

  • Integrated suspension points for flexible overhead or ducted setups

  • Meets California Title 24 for ducted install compliance

  • Compact footprint with quiet operation

  • Engineered and assembled in the USA

  • Backed by a 5-Year Warranty


Quest 225 Commercial Dehumidifier: Efficient Moisture Control for Controlled Grow Rooms

The Quest 225 Commercial Dehumidifier offers unmatched energy savings and filtration without sacrificing power. Engineered for environments where consistency is everything, it helps growers maintain the ideal relative humidity while cutting down on cooling costs. Its compact frame makes it suitable for overhead or integrated ducted applications in commercial or semi-commercial environments.


🌿 Ideal Applications

  • Indoor grow rooms and hydroponic setups

  • Climate-controlled commercial greenhouses

  • Drying rooms or post-harvest environments

  • Horticultural labs and breeding facilities

  • Environments requiring low BTU output with high performance

  • Spaces using 208V or 230V electrical systems


Quest 225 High-Efficiency Dehumidifier: Better Filtration, Smarter Energy Use

Unlike other dehumidifiers that sacrifice airflow for air quality, the Quest 225 High-Efficiency Dehumidifier delivers premium MERV-13 filtration while maintaining airflow strength and dehumidification power. Its multi-coil M-CoRR technology ensures internal heat is reused to lower BTU output — reducing strain on your HVAC system and saving money long-term.


🛠️ Maintenance Tips

  • Replace the MERV-13 air filter every 1–3 months to maintain airflow and filtration

  • Clean coils and inspect ductwork regularly for peak performance

  • Ensure drainage line is clear and properly sloped

  • Use with TrolMaster or similar external controller for automated humidity regulation

  • Mount securely if installed overhead — check brackets and suspension points periodically


🔒 Take Control of Your Environment with the Quest 225 Dehumidifier

Designed for professionals, the Quest 225 delivers the perfect mix of power, compact design, and efficiency. Whether you're protecting plants or equipment, it provides peace of mind with energy savings and clean, stable air—day in and day out.

Installation Options 

Freestanding dehumidifier

Can be mounted overhead with use of 3/8″ Threaded Rod

P-Trap Requirements


Specifications
  • Moisture Removal: 225 Pints/Day @ 80°F, 60% RH

  • Energy Efficiency: 7.6 Pints/kWh

  • Voltage: 208–230V, 60 Hz

  • Amperage: 5.5 Amps (Rated 5.3A @ 230V)

  • Wattage: 1,150 Watts

  • BTU Output: 14,155 BTU/hr

  • Dimensions (Unboxed): 26.8" L x 23.6" W x 20.9" H

  • Shipping Dimensions: 36.0" L x 28.0" W x 30.0" H

  • Weight (Unit): 130 lbs

  • Shipping Weight: 152 lbs

  • Filtration: MERV-13

  • Certifications: ETL Listed, Title 24 Compliant

  • UPC: 810017961573

  • Product Code: 4046100


User Manual

Quest 225 Dehumidifier – 208/230V, 225 Pints/Day High-Efficiency Moisture Control for Grow Environments Spec Sheet 

Quest 225 Dehumidifier – 208/230V, 225 Pints/Day High-Efficiency Moisture Control for Grow Environments Indoor Farming Brochure 

Quest 225 Dehumidifier – 208/230V, 225 Pints/Day High-Efficiency Moisture Control for Grow Environments Refrigeration Brochure 

Quest 225 Dehumidifier – 208/230V, 225 Pints/Day High-Efficiency Moisture Control for Grow Environments User Manual 

Quest 225 Dehumidifier – 208/230V, 225 Pints/Day High-Efficiency Moisture Control for Grow Environments Quick Start Guide 


FAQ

Q: What is the M-CoRR technology used in this unit?
A: It’s a patented multi-coil refrigeration system that recycles internal heat to reduce BTU output while improving energy efficiency.

Q: How efficient is the Quest 225 compared to others in its class?
A: It delivers 7.6 pints per kWh, making it one of the most efficient 225-pint dehumidifiers available today.

Q: What kind of filter does it use?
A: The unit features a MERV-13 filter, which is 20% more effective than typical MERV-11 filters.

Q: Can this be ducted or mounted overhead?
A: Yes. The Quest 225 is designed with integrated lift and hang points and can be ducted or installed overhead for space savings.

Q: Does it meet California energy standards?
A: Yes, the unit is Title 24 compliant for ducted installation.

Q: What kind of warranty does it include?
A: The compressor and coils are covered for 5 years; parts and labor are covered for 1 year.


Videos


Warranty
  • 5 Years – Compressor & Coils

  • 1 Year – Parts & Labor

  • Backed by Quest's trusted U.S.-based technical support team

Description

Commercial-grade 225-pint dehumidifier with energy-saving M-CoRR technology and advanced air filtration

The Quest 225 Dehumidifier (208/230V) is a compact yet powerful solution engineered for mid-size commercial grow rooms, greenhouses, and environmental control spaces. With a high-performance capacity of 225 pints per day and 7.6 pints per kWh efficiency, this model is designed to deliver consistent, reliable moisture removal with minimal operating costs.

This next-generation unit features M-CoRR Technology, Quest’s patented multi-coil refrigeration system that recycles heat for greater efficiency while reducing A/C load. Combined with MERV-13 filtration, it captures more airborne particles than traditional filters—making your air cleaner while keeping your environment more stable.

Achieve dependable, high-efficiency performance with the Quest 225 High-Efficiency Dehumidifier, built for professionals who need smarter humidity control in demanding environments.

Whether installed overhead, ducted, or freestanding, the Quest 225 Commercial Dehumidifier adapts to your setup and helps protect your grow from mold, mildew, and costly environmental imbalances.



Key Features 

  • Removes 225 pints per day — ideal for mid-sized commercial grow setups

  • Energy-efficient M-CoRR design: 7.6 pints per kWh performance

  • Reduces A/C load by recycling heat output

  • Wide voltage range: 208–230V, 60 Hz for installation flexibility

  • Low amperage draw (5.5A) to conserve electrical capacity

  • MERV-13 filtration: 20% more effective than MERV-11 at blocking particulates

  • Integrated suspension points for flexible overhead or ducted setups

  • Meets California Title 24 for ducted install compliance

  • Compact footprint with quiet operation

  • Engineered and assembled in the USA

  • Backed by a 5-Year Warranty


Quest 225 Commercial Dehumidifier: Efficient Moisture Control for Controlled Grow Rooms

The Quest 225 Commercial Dehumidifier offers unmatched energy savings and filtration without sacrificing power. Engineered for environments where consistency is everything, it helps growers maintain the ideal relative humidity while cutting down on cooling costs. Its compact frame makes it suitable for overhead or integrated ducted applications in commercial or semi-commercial environments.


🌿 Ideal Applications

  • Indoor grow rooms and hydroponic setups

  • Climate-controlled commercial greenhouses

  • Drying rooms or post-harvest environments

  • Horticultural labs and breeding facilities

  • Environments requiring low BTU output with high performance

  • Spaces using 208V or 230V electrical systems


Quest 225 High-Efficiency Dehumidifier: Better Filtration, Smarter Energy Use

Unlike other dehumidifiers that sacrifice airflow for air quality, the Quest 225 High-Efficiency Dehumidifier delivers premium MERV-13 filtration while maintaining airflow strength and dehumidification power. Its multi-coil M-CoRR technology ensures internal heat is reused to lower BTU output — reducing strain on your HVAC system and saving money long-term.


🛠️ Maintenance Tips

  • Replace the MERV-13 air filter every 1–3 months to maintain airflow and filtration

  • Clean coils and inspect ductwork regularly for peak performance

  • Ensure drainage line is clear and properly sloped

  • Use with TrolMaster or similar external controller for automated humidity regulation

  • Mount securely if installed overhead — check brackets and suspension points periodically


🔒 Take Control of Your Environment with the Quest 225 Dehumidifier

Designed for professionals, the Quest 225 delivers the perfect mix of power, compact design, and efficiency. Whether you're protecting plants or equipment, it provides peace of mind with energy savings and clean, stable air—day in and day out.

Installation Options 

Freestanding dehumidifier

Can be mounted overhead with use of 3/8″ Threaded Rod

P-Trap Requirements


Specifications
  • Moisture Removal: 225 Pints/Day @ 80°F, 60% RH

  • Energy Efficiency: 7.6 Pints/kWh

  • Voltage: 208–230V, 60 Hz

  • Amperage: 5.5 Amps (Rated 5.3A @ 230V)

  • Wattage: 1,150 Watts

  • BTU Output: 14,155 BTU/hr

  • Dimensions (Unboxed): 26.8" L x 23.6" W x 20.9" H

  • Shipping Dimensions: 36.0" L x 28.0" W x 30.0" H

  • Weight (Unit): 130 lbs

  • Shipping Weight: 152 lbs

  • Filtration: MERV-13

  • Certifications: ETL Listed, Title 24 Compliant

  • UPC: 810017961573

  • Product Code: 4046100


FAQ

Q: What is the M-CoRR technology used in this unit?
A: It’s a patented multi-coil refrigeration system that recycles internal heat to reduce BTU output while improving energy efficiency.

Q: How efficient is the Quest 225 compared to others in its class?
A: It delivers 7.6 pints per kWh, making it one of the most efficient 225-pint dehumidifiers available today.

Q: What kind of filter does it use?
A: The unit features a MERV-13 filter, which is 20% more effective than typical MERV-11 filters.

Q: Can this be ducted or mounted overhead?
A: Yes. The Quest 225 is designed with integrated lift and hang points and can be ducted or installed overhead for space savings.

Q: Does it meet California energy standards?
A: Yes, the unit is Title 24 compliant for ducted installation.

Q: What kind of warranty does it include?
A: The compressor and coils are covered for 5 years; parts and labor are covered for 1 year.


Videos


Warranty
  • 5 Years – Compressor & Coils

  • 1 Year – Parts & Labor

  • Backed by Quest's trusted U.S.-based technical support team

Who We Are

At Garden GrowShop, we're not a faceless online retailer. We're a small, family-run business with real roots in the growing community. Every product we carry has been carefully chosen to meet the needs of both home growers and commercial operators — because we’ve walked in your shoes.

Personal, Knowledgeable Support
When you reach out to us, you’re not getting a canned reply or being passed between departments. You're talking to someone who actually knows the products, understands your challenges, and is here to help you succeed.

Transparent Pricing — No Gimmicks
We believe in fair, honest pricing. No inflated markups, no bait-and-switch tactics. If you ever find a better price on the same item, let us know — we’ll match it without the hassle.

Fast, Dependable Shipping
We ship directly from warehouses across the U.S. to get your order to you quickly and reliably. No inflated delivery timelines, and no surprise shipping fees — just smooth, on-time delivery you can count on.

A Partnership, Not a Transaction
Our customers stick with us because we treat them like partners. Whether you're outfitting a small indoor setup or managing a large-scale operation, we’re here to grow with you — not just sell you equipment.

Our Commitment
If something goes wrong, we don’t pass the buck. We work with you directly to make it right. That’s how we’ve built our business, and that’s how we plan to keep it.

Shipping Policy

Free Shipping Within the Continental U.S.
We offer free shipping on all orders shipped to addresses within the continental United States. There are no hidden fees, minimum order requirements, or handling charges. The price you see at checkout is the final price you pay.

Order Processing
Orders are typically processed within 1–2 business days (Monday–Friday). If an item is temporarily backordered or delayed, we’ll notify you by email with an updated shipping estimate.

Shipping Confirmation & Tracking
Once your order has shipped, we’ll email you a shipping confirmation that includes tracking information. You can use this to monitor the delivery status of your package in real time.

Estimated Delivery Time
Most orders arrive within 3–7 business days of shipping, depending on your location and the item’s warehouse origin. Freight items and oversized packages may take additional time.

Shipping Carriers
We use trusted carriers such as FedEx, UPS, USPS, and professional freight delivery services for large or heavy items. Depending on the size of your order, it may arrive in multiple packages or from multiple warehouses.

Delivery and Moving Disclaimer
Please note: We do not offer moving or installation services. For freight shipments or large items, carriers are only responsible for curbside delivery. Drivers are not required to move items inside your home, up stairs, or to specific locations. We strongly recommend having assistance available at the time of delivery for heavy or bulky shipments.

Address Accuracy & Order Changes
Please ensure your shipping address is correct at the time of checkout. Once an order has shipped, we are unable to change the delivery address or reroute the shipment. If you need to make changes to your order, contact us immediately after placing it.

Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, contact us within 48 hours of delivery (or expected delivery). We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions
We currently ship only to addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Questions?
If you have questions about your order, delivery, or shipping process, feel free to reach out to us through our Contact Us page or via email. We’re here to help.

Start of Returns section 

Easy Returns, No Surprises

At Garden GrowShop, we stand behind the quality of every product we carry. But we also understand that sometimes things just don’t work out — and that’s okay. If you change your mind or the item isn’t quite what you expected, we’ve got you covered.

30-Day Return Guarantee

You have 30 days from the date of delivery to request a return for any reason. To start a return, simply email us at sales@gardengrowshop.com with your order number and we’ll walk you through the process.

Here’s what to expect:

  • You’ll receive clear return instructions from our team.

  • Once your item is received and inspected, we’ll issue a refund to your original payment method.

  • Items must be returned in “like new” condition, with all original packaging and accessories.

  • Return shipping costs are the responsibility of the customer.

“Like new” means no visible wear, damage, or missing parts. Items showing signs of use or misuse may not qualify for a refund.


Damaged or Defective Orders

If your order arrives damaged or defective, don’t worry — we’ll take care of it.

Here’s what to do:

  • Note any damage with the delivery driver when signing for the package.

  • Email photos and a description of the issue to sales@gardengrowshop.com on the same day you receive it.

  • We’ll cover the cost of return shipping and make sure a replacement is sent out quickly.

Please keep all original packaging in case a return is needed. This helps speed up the process and ensures a smooth resolution.


Order Cancellations

If you need to cancel your order, please contact us as soon as possible at sales@gardengrowshop.com or by phone.

  • Cancellations before shipment receive a full refund.

  • Cancellations after shipment will follow our standard return policy and may be subject to return shipping costs.


Important Return Notes:

  • Certain products may have brand-specific return restrictions, which will be noted on the product page.

  • Products purchased for temporary or single-use purposes (e.g. trade shows, promotional events) are not eligible for return.


We’re Here to Help

Our goal is to make returns and exchanges as easy as possible — with no stress and no surprises. If you’re unsure whether your order qualifies or just want to ask a question, don’t hesitate to reach out. We’re here to make sure you feel confident before and after your purchase.

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Description

Commercial-grade 225-pint dehumidifier with energy-saving M-CoRR technology and advanced air filtration

The Quest 225 Dehumidifier (208/230V) is a compact yet powerful solution engineered for mid-size commercial grow rooms, greenhouses, and environmental control spaces. With a high-performance capacity of 225 pints per day and 7.6 pints per kWh efficiency, this model is designed to deliver consistent, reliable moisture removal with minimal operating costs.

This next-generation unit features M-CoRR Technology, Quest’s patented multi-coil refrigeration system that recycles heat for greater efficiency while reducing A/C load. Combined with MERV-13 filtration, it captures more airborne particles than traditional filters—making your air cleaner while keeping your environment more stable.

Achieve dependable, high-efficiency performance with the Quest 225 High-Efficiency Dehumidifier, built for professionals who need smarter humidity control in demanding environments.

Whether installed overhead, ducted, or freestanding, the Quest 225 Commercial Dehumidifier adapts to your setup and helps protect your grow from mold, mildew, and costly environmental imbalances.



Key Features 

  • Removes 225 pints per day — ideal for mid-sized commercial grow setups

  • Energy-efficient M-CoRR design: 7.6 pints per kWh performance

  • Reduces A/C load by recycling heat output

  • Wide voltage range: 208–230V, 60 Hz for installation flexibility

  • Low amperage draw (5.5A) to conserve electrical capacity

  • MERV-13 filtration: 20% more effective than MERV-11 at blocking particulates

  • Integrated suspension points for flexible overhead or ducted setups

  • Meets California Title 24 for ducted install compliance

  • Compact footprint with quiet operation

  • Engineered and assembled in the USA

  • Backed by a 5-Year Warranty


Quest 225 Commercial Dehumidifier: Efficient Moisture Control for Controlled Grow Rooms

The Quest 225 Commercial Dehumidifier offers unmatched energy savings and filtration without sacrificing power. Engineered for environments where consistency is everything, it helps growers maintain the ideal relative humidity while cutting down on cooling costs. Its compact frame makes it suitable for overhead or integrated ducted applications in commercial or semi-commercial environments.


🌿 Ideal Applications

  • Indoor grow rooms and hydroponic setups

  • Climate-controlled commercial greenhouses

  • Drying rooms or post-harvest environments

  • Horticultural labs and breeding facilities

  • Environments requiring low BTU output with high performance

  • Spaces using 208V or 230V electrical systems


Quest 225 High-Efficiency Dehumidifier: Better Filtration, Smarter Energy Use

Unlike other dehumidifiers that sacrifice airflow for air quality, the Quest 225 High-Efficiency Dehumidifier delivers premium MERV-13 filtration while maintaining airflow strength and dehumidification power. Its multi-coil M-CoRR technology ensures internal heat is reused to lower BTU output — reducing strain on your HVAC system and saving money long-term.


🛠️ Maintenance Tips

  • Replace the MERV-13 air filter every 1–3 months to maintain airflow and filtration

  • Clean coils and inspect ductwork regularly for peak performance

  • Ensure drainage line is clear and properly sloped

  • Use with TrolMaster or similar external controller for automated humidity regulation

  • Mount securely if installed overhead — check brackets and suspension points periodically


🔒 Take Control of Your Environment with the Quest 225 Dehumidifier

Designed for professionals, the Quest 225 delivers the perfect mix of power, compact design, and efficiency. Whether you're protecting plants or equipment, it provides peace of mind with energy savings and clean, stable air—day in and day out.

Installation Options 

Freestanding dehumidifier

Can be mounted overhead with use of 3/8″ Threaded Rod

P-Trap Requirements


Specifications
  • Moisture Removal: 225 Pints/Day @ 80°F, 60% RH

  • Energy Efficiency: 7.6 Pints/kWh

  • Voltage: 208–230V, 60 Hz

  • Amperage: 5.5 Amps (Rated 5.3A @ 230V)

  • Wattage: 1,150 Watts

  • BTU Output: 14,155 BTU/hr

  • Dimensions (Unboxed): 26.8" L x 23.6" W x 20.9" H

  • Shipping Dimensions: 36.0" L x 28.0" W x 30.0" H

  • Weight (Unit): 130 lbs

  • Shipping Weight: 152 lbs

  • Filtration: MERV-13

  • Certifications: ETL Listed, Title 24 Compliant

  • UPC: 810017961573

  • Product Code: 4046100


FAQ

Q: What is the M-CoRR technology used in this unit?
A: It’s a patented multi-coil refrigeration system that recycles internal heat to reduce BTU output while improving energy efficiency.

Q: How efficient is the Quest 225 compared to others in its class?
A: It delivers 7.6 pints per kWh, making it one of the most efficient 225-pint dehumidifiers available today.

Q: What kind of filter does it use?
A: The unit features a MERV-13 filter, which is 20% more effective than typical MERV-11 filters.

Q: Can this be ducted or mounted overhead?
A: Yes. The Quest 225 is designed with integrated lift and hang points and can be ducted or installed overhead for space savings.

Q: Does it meet California energy standards?
A: Yes, the unit is Title 24 compliant for ducted installation.

Q: What kind of warranty does it include?
A: The compressor and coils are covered for 5 years; parts and labor are covered for 1 year.


Videos


Warranty
  • 5 Years – Compressor & Coils

  • 1 Year – Parts & Labor

  • Backed by Quest's trusted U.S.-based technical support team

Who We Are

At Garden GrowShop, we're not a faceless online retailer. We're a small, family-run business with real roots in the growing community. Every product we carry has been carefully chosen to meet the needs of both home growers and commercial operators — because we’ve walked in your shoes.

Personal, Knowledgeable Support
When you reach out to us, you’re not getting a canned reply or being passed between departments. You're talking to someone who actually knows the products, understands your challenges, and is here to help you succeed.

Transparent Pricing — No Gimmicks
We believe in fair, honest pricing. No inflated markups, no bait-and-switch tactics. If you ever find a better price on the same item, let us know — we’ll match it without the hassle.

Fast, Dependable Shipping
We ship directly from warehouses across the U.S. to get your order to you quickly and reliably. No inflated delivery timelines, and no surprise shipping fees — just smooth, on-time delivery you can count on.

A Partnership, Not a Transaction
Our customers stick with us because we treat them like partners. Whether you're outfitting a small indoor setup or managing a large-scale operation, we’re here to grow with you — not just sell you equipment.

Our Commitment
If something goes wrong, we don’t pass the buck. We work with you directly to make it right. That’s how we’ve built our business, and that’s how we plan to keep it.

Shipping Policy

Free Shipping Within the Continental U.S.
We offer free shipping on all orders shipped to addresses within the continental United States. There are no hidden fees, minimum order requirements, or handling charges. The price you see at checkout is the final price you pay.

Order Processing
Orders are typically processed within 1–2 business days (Monday–Friday). If an item is temporarily backordered or delayed, we’ll notify you by email with an updated shipping estimate.

Shipping Confirmation & Tracking
Once your order has shipped, we’ll email you a shipping confirmation that includes tracking information. You can use this to monitor the delivery status of your package in real time.

Estimated Delivery Time
Most orders arrive within 3–7 business days of shipping, depending on your location and the item’s warehouse origin. Freight items and oversized packages may take additional time.

Shipping Carriers
We use trusted carriers such as FedEx, UPS, USPS, and professional freight delivery services for large or heavy items. Depending on the size of your order, it may arrive in multiple packages or from multiple warehouses.

Delivery and Moving Disclaimer
Please note: We do not offer moving or installation services. For freight shipments or large items, carriers are only responsible for curbside delivery. Drivers are not required to move items inside your home, up stairs, or to specific locations. We strongly recommend having assistance available at the time of delivery for heavy or bulky shipments.

Address Accuracy & Order Changes
Please ensure your shipping address is correct at the time of checkout. Once an order has shipped, we are unable to change the delivery address or reroute the shipment. If you need to make changes to your order, contact us immediately after placing it.

Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, contact us within 48 hours of delivery (or expected delivery). We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions
We currently ship only to addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Questions?
If you have questions about your order, delivery, or shipping process, feel free to reach out to us through our Contact Us page or via email. We’re here to help.

Start of Returns section 

Easy Returns, No Surprises

At Garden GrowShop, we stand behind the quality of every product we carry. But we also understand that sometimes things just don’t work out — and that’s okay. If you change your mind or the item isn’t quite what you expected, we’ve got you covered.

30-Day Return Guarantee

You have 30 days from the date of delivery to request a return for any reason. To start a return, simply email us at sales@gardengrowshop.com with your order number and we’ll walk you through the process.

Here’s what to expect:

  • You’ll receive clear return instructions from our team.

  • Once your item is received and inspected, we’ll issue a refund to your original payment method.

  • Items must be returned in “like new” condition, with all original packaging and accessories.

  • Return shipping costs are the responsibility of the customer.

“Like new” means no visible wear, damage, or missing parts. Items showing signs of use or misuse may not qualify for a refund.


Damaged or Defective Orders

If your order arrives damaged or defective, don’t worry — we’ll take care of it.

Here’s what to do:

  • Note any damage with the delivery driver when signing for the package.

  • Email photos and a description of the issue to sales@gardengrowshop.com on the same day you receive it.

  • We’ll cover the cost of return shipping and make sure a replacement is sent out quickly.

Please keep all original packaging in case a return is needed. This helps speed up the process and ensures a smooth resolution.


Order Cancellations

If you need to cancel your order, please contact us as soon as possible at sales@gardengrowshop.com or by phone.

  • Cancellations before shipment receive a full refund.

  • Cancellations after shipment will follow our standard return policy and may be subject to return shipping costs.


Important Return Notes:

  • Certain products may have brand-specific return restrictions, which will be noted on the product page.

  • Products purchased for temporary or single-use purposes (e.g. trade shows, promotional events) are not eligible for return.


We’re Here to Help

Our goal is to make returns and exchanges as easy as possible — with no stress and no surprises. If you’re unsure whether your order qualifies or just want to ask a question, don’t hesitate to reach out. We’re here to make sure you feel confident before and after your purchase.