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Quest 335 Dehumidifier – 208/230V, 345 Pints/Day High-Efficiency Commercial Moisture Control

by Quest
$5,699.99

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Engineered for serious commercial growers needing powerful, efficient, and consistent humidity control

The Quest 335 Dehumidifier (208/230V) is designed for large-scale cultivation environments that demand high performance and low energy consumption. Capable of removing up to 345 pints per day, this unit delivers exceptional efficiency at 8.5 pints/kWh thanks to Quest’s patented M-CoRR multi-coil technology, which recycles heat to reduce A/C demand while increasing moisture removal.

Built for reliability and precision, the Quest 335 helps growers maintain ideal environmental conditions—protecting crops, optimizing growth, and reducing utility costs. Integrated digital controls and compatibility with external environmental systems ensure complete customization and automation, while a compact footprint and multiple mounting options make it easy to install in any grow space.

Achieve next-level efficiency with the Quest 335 High-Efficiency Dehumidifier — built in the USA and fully compliant with California Title 24 energy standards.

Whether you're upgrading your existing setup or expanding into a larger facility, the Quest 335 Commercial Dehumidifier is a smart, scalable solution trusted by professionals nationwide.



Key Features 

  • Removes up to 345 pints of moisture daily, ideal for mid-to-large grow rooms

  • Exceptional energy efficiency: 8.5 pints per kilowatt-hour

  • 208/230V input with low 7.6A–8.4A draw for reduced energy load

  • M-CoRR multi-coil heat recycling reduces space heat and A/C runtime

  • Digital onboard controls with external controller compatibility

  • Meets California Title 24 for both ducted and portable installs

  • Lightweight and compact for overhead or floor mounting

  • Engineered and assembled in Madison, Wisconsin

  • ETL listed and backed by a 5-year warranty


Quest 335 Commercial Dehumidifier: Smart Moisture Control for Cultivators

The Quest 335 Commercial Dehumidifier is ideal for grow rooms that generate large volumes of moisture. Its compact design is built around efficiency and reliability, offering growers powerful control while minimizing energy costs and BTU load. It’s a high-output solution designed to operate seamlessly in cultivation environments where consistency is key.


🌿 Ideal Applications

  • Indoor grow rooms and hydroponic facilities

  • Commercial greenhouses

  • Drying or curing rooms

  • Agriculture and horticulture spaces

  • Food processing or manufacturing areas

  • Grow environments needing 208/230V power


Quest 335 High-Efficiency Dehumidifier: Lower BTU Output, Maximum Performance

What sets the Quest 335 High-Efficiency Dehumidifier apart is its unique M-CoRR Technology, which uses a multi-coil system to recycle heat, reducing heat output into your space. This means less air conditioning usage, more stable grow environments, and better long-term performance. It's one of the most cost-effective commercial units on the market when you factor in efficiency and energy savings.


🛠️ Maintenance Tips

  • Replace the onboard filter every 1–3 months for peak air quality

  • Ensure coils are clean and airflow remains unobstructed

  • Confirm drainage is functioning to prevent backup or overflow

  • Use external controllers (like TrolMaster) for precise RH control

  • Inspect wiring and mounting if unit is overhead


🔒 Upgrade to Smart, Scalable Humidity Control with the Quest 335

Trusted by professional growers, the Quest 335 delivers power, precision, and performance where it matters most. Whether you're expanding operations or upgrading older systems, this high-efficiency unit is built to keep your environment stable and your harvests protected.

Installation Options 

Freestanding Unit 

Can be mounted overhead with use of 3/8″ Threaded Rod

P-Trap Requirements




Specifications
  • Moisture Removal: 345 Pints/Day @ 80°F, 60% RH

  • Energy Efficiency: 8.5 Pints/kWh

  • Voltage: 208–230V

  • Amperage: 8.4A @ 208V / 7.6A @ 230V

  • Frequency: 60 Hz

  • Wattage: 1,150 W

  • BTU Output: 14,155 BTU/hr

  • Dimensions: 36.0" L x 28.0" W x 30.0" H

  • Product Dimensions (Unboxed): 26.8" L x 23.6" W x 20.9" H

  • Weight (Unit): 130 lbs

  • Shipping Weight: 240 lbs

  • Filtration: MERV-13

  • Certifications: ETL Listed, Title 24 Compliant

  • UPC: 810017961580

  • Product Code: 4046200


User Manual

Quest 335 Dehumidifier – 208/230V, 345 Pints/Day High-Efficiency Commercial Moisture Control Spec Sheet 

Quest 335 Dehumidifier – 208/230V, 345 Pints/Day High-Efficiency Commercial Moisture Control Indoor Farming Brochure 

Quest 335 Dehumidifier – 208/230V, 345 Pints/Day High-Efficiency Commercial Moisture Control Industrial Refrigeration Brochure 

Quest 335 Dehumidifier – 208/230V, 345 Pints/Day High-Efficiency Commercial Moisture Control Quick Start Guide 

Quest 335 Dehumidifier – 208/230V, 345 Pints/Day High-Efficiency Commercial Moisture Control User Manual


FAQ

Q: What is M-CoRR technology and how does it help?
A: M-CoRR is Quest’s patented multi-coil design that recycles heat, improving moisture removal efficiency and reducing the unit’s heat output into your grow space.

Q: Can I use the Quest 335 with an external controller?
A: Yes, it’s fully compatible with third-party systems like TrolMaster or other commercial environmental controllers.

Q: What size facility is this dehumidifier best for?
A: It's ideal for mid-to-large grow rooms, generally up to 5,000 sq ft depending on plant density and conditions.

Q: Does this unit work with both 208V and 230V?
A: Yes, it supports both voltages and adjusts amperage draw accordingly.

Q: Is it wall-mountable or only floor/suspended?
A: The unit includes suspension points and integrated handles for flexible mounting—overhead or freestanding.

Q: Does it meet energy compliance standards?
A: Yes, it meets California Title 24 for both ducted and non-ducted installations.

Q: What warranty does it come with?
A: The compressor and coils are covered for 5 years, with 1 year on parts and labor.


Videos


Warranty
  • 5 Years – Compressor & Coils

  • 1 Year – Parts & Labor

  • Fully supported by Quest's U.S.-based service team

Description

Engineered for serious commercial growers needing powerful, efficient, and consistent humidity control

The Quest 335 Dehumidifier (208/230V) is designed for large-scale cultivation environments that demand high performance and low energy consumption. Capable of removing up to 345 pints per day, this unit delivers exceptional efficiency at 8.5 pints/kWh thanks to Quest’s patented M-CoRR multi-coil technology, which recycles heat to reduce A/C demand while increasing moisture removal.

Built for reliability and precision, the Quest 335 helps growers maintain ideal environmental conditions—protecting crops, optimizing growth, and reducing utility costs. Integrated digital controls and compatibility with external environmental systems ensure complete customization and automation, while a compact footprint and multiple mounting options make it easy to install in any grow space.

Achieve next-level efficiency with the Quest 335 High-Efficiency Dehumidifier — built in the USA and fully compliant with California Title 24 energy standards.

Whether you're upgrading your existing setup or expanding into a larger facility, the Quest 335 Commercial Dehumidifier is a smart, scalable solution trusted by professionals nationwide.



Key Features 

  • Removes up to 345 pints of moisture daily, ideal for mid-to-large grow rooms

  • Exceptional energy efficiency: 8.5 pints per kilowatt-hour

  • 208/230V input with low 7.6A–8.4A draw for reduced energy load

  • M-CoRR multi-coil heat recycling reduces space heat and A/C runtime

  • Digital onboard controls with external controller compatibility

  • Meets California Title 24 for both ducted and portable installs

  • Lightweight and compact for overhead or floor mounting

  • Engineered and assembled in Madison, Wisconsin

  • ETL listed and backed by a 5-year warranty


Quest 335 Commercial Dehumidifier: Smart Moisture Control for Cultivators

The Quest 335 Commercial Dehumidifier is ideal for grow rooms that generate large volumes of moisture. Its compact design is built around efficiency and reliability, offering growers powerful control while minimizing energy costs and BTU load. It’s a high-output solution designed to operate seamlessly in cultivation environments where consistency is key.


🌿 Ideal Applications

  • Indoor grow rooms and hydroponic facilities

  • Commercial greenhouses

  • Drying or curing rooms

  • Agriculture and horticulture spaces

  • Food processing or manufacturing areas

  • Grow environments needing 208/230V power


Quest 335 High-Efficiency Dehumidifier: Lower BTU Output, Maximum Performance

What sets the Quest 335 High-Efficiency Dehumidifier apart is its unique M-CoRR Technology, which uses a multi-coil system to recycle heat, reducing heat output into your space. This means less air conditioning usage, more stable grow environments, and better long-term performance. It's one of the most cost-effective commercial units on the market when you factor in efficiency and energy savings.


🛠️ Maintenance Tips

  • Replace the onboard filter every 1–3 months for peak air quality

  • Ensure coils are clean and airflow remains unobstructed

  • Confirm drainage is functioning to prevent backup or overflow

  • Use external controllers (like TrolMaster) for precise RH control

  • Inspect wiring and mounting if unit is overhead


🔒 Upgrade to Smart, Scalable Humidity Control with the Quest 335

Trusted by professional growers, the Quest 335 delivers power, precision, and performance where it matters most. Whether you're expanding operations or upgrading older systems, this high-efficiency unit is built to keep your environment stable and your harvests protected.

Installation Options 

Freestanding Unit 

Can be mounted overhead with use of 3/8″ Threaded Rod

P-Trap Requirements




Specifications
  • Moisture Removal: 345 Pints/Day @ 80°F, 60% RH

  • Energy Efficiency: 8.5 Pints/kWh

  • Voltage: 208–230V

  • Amperage: 8.4A @ 208V / 7.6A @ 230V

  • Frequency: 60 Hz

  • Wattage: 1,150 W

  • BTU Output: 14,155 BTU/hr

  • Dimensions: 36.0" L x 28.0" W x 30.0" H

  • Product Dimensions (Unboxed): 26.8" L x 23.6" W x 20.9" H

  • Weight (Unit): 130 lbs

  • Shipping Weight: 240 lbs

  • Filtration: MERV-13

  • Certifications: ETL Listed, Title 24 Compliant

  • UPC: 810017961580

  • Product Code: 4046200


FAQ

Q: What is M-CoRR technology and how does it help?
A: M-CoRR is Quest’s patented multi-coil design that recycles heat, improving moisture removal efficiency and reducing the unit’s heat output into your grow space.

Q: Can I use the Quest 335 with an external controller?
A: Yes, it’s fully compatible with third-party systems like TrolMaster or other commercial environmental controllers.

Q: What size facility is this dehumidifier best for?
A: It's ideal for mid-to-large grow rooms, generally up to 5,000 sq ft depending on plant density and conditions.

Q: Does this unit work with both 208V and 230V?
A: Yes, it supports both voltages and adjusts amperage draw accordingly.

Q: Is it wall-mountable or only floor/suspended?
A: The unit includes suspension points and integrated handles for flexible mounting—overhead or freestanding.

Q: Does it meet energy compliance standards?
A: Yes, it meets California Title 24 for both ducted and non-ducted installations.

Q: What warranty does it come with?
A: The compressor and coils are covered for 5 years, with 1 year on parts and labor.


Videos


Warranty
  • 5 Years – Compressor & Coils

  • 1 Year – Parts & Labor

  • Fully supported by Quest's U.S.-based service team

Who We Are

At Garden GrowShop, we're not a faceless online retailer. We're a small, family-run business with real roots in the growing community. Every product we carry has been carefully chosen to meet the needs of both home growers and commercial operators — because we’ve walked in your shoes.

Personal, Knowledgeable Support
When you reach out to us, you’re not getting a canned reply or being passed between departments. You're talking to someone who actually knows the products, understands your challenges, and is here to help you succeed.

Transparent Pricing — No Gimmicks
We believe in fair, honest pricing. No inflated markups, no bait-and-switch tactics. If you ever find a better price on the same item, let us know — we’ll match it without the hassle.

Fast, Dependable Shipping
We ship directly from warehouses across the U.S. to get your order to you quickly and reliably. No inflated delivery timelines, and no surprise shipping fees — just smooth, on-time delivery you can count on.

A Partnership, Not a Transaction
Our customers stick with us because we treat them like partners. Whether you're outfitting a small indoor setup or managing a large-scale operation, we’re here to grow with you — not just sell you equipment.

Our Commitment
If something goes wrong, we don’t pass the buck. We work with you directly to make it right. That’s how we’ve built our business, and that’s how we plan to keep it.

Shipping Policy

Free Shipping Within the Continental U.S.
We offer free shipping on all orders shipped to addresses within the continental United States. There are no hidden fees, minimum order requirements, or handling charges. The price you see at checkout is the final price you pay.

Order Processing
Orders are typically processed within 1–2 business days (Monday–Friday). If an item is temporarily backordered or delayed, we’ll notify you by email with an updated shipping estimate.

Shipping Confirmation & Tracking
Once your order has shipped, we’ll email you a shipping confirmation that includes tracking information. You can use this to monitor the delivery status of your package in real time.

Estimated Delivery Time
Most orders arrive within 3–7 business days of shipping, depending on your location and the item’s warehouse origin. Freight items and oversized packages may take additional time.

Shipping Carriers
We use trusted carriers such as FedEx, UPS, USPS, and professional freight delivery services for large or heavy items. Depending on the size of your order, it may arrive in multiple packages or from multiple warehouses.

Delivery and Moving Disclaimer
Please note: We do not offer moving or installation services. For freight shipments or large items, carriers are only responsible for curbside delivery. Drivers are not required to move items inside your home, up stairs, or to specific locations. We strongly recommend having assistance available at the time of delivery for heavy or bulky shipments.

Address Accuracy & Order Changes
Please ensure your shipping address is correct at the time of checkout. Once an order has shipped, we are unable to change the delivery address or reroute the shipment. If you need to make changes to your order, contact us immediately after placing it.

Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, contact us within 48 hours of delivery (or expected delivery). We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions
We currently ship only to addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Questions?
If you have questions about your order, delivery, or shipping process, feel free to reach out to us through our Contact Us page or via email. We’re here to help.

Start of Returns section 

Easy Returns, No Surprises

At Garden GrowShop, we stand behind the quality of every product we carry. But we also understand that sometimes things just don’t work out — and that’s okay. If you change your mind or the item isn’t quite what you expected, we’ve got you covered.

30-Day Return Guarantee

You have 30 days from the date of delivery to request a return for any reason. To start a return, simply email us at sales@gardengrowshop.com with your order number and we’ll walk you through the process.

Here’s what to expect:

  • You’ll receive clear return instructions from our team.

  • Once your item is received and inspected, we’ll issue a refund to your original payment method.

  • Items must be returned in “like new” condition, with all original packaging and accessories.

  • Return shipping costs are the responsibility of the customer.

“Like new” means no visible wear, damage, or missing parts. Items showing signs of use or misuse may not qualify for a refund.


Damaged or Defective Orders

If your order arrives damaged or defective, don’t worry — we’ll take care of it.

Here’s what to do:

  • Note any damage with the delivery driver when signing for the package.

  • Email photos and a description of the issue to sales@gardengrowshop.com on the same day you receive it.

  • We’ll cover the cost of return shipping and make sure a replacement is sent out quickly.

Please keep all original packaging in case a return is needed. This helps speed up the process and ensures a smooth resolution.


Order Cancellations

If you need to cancel your order, please contact us as soon as possible at sales@gardengrowshop.com or by phone.

  • Cancellations before shipment receive a full refund.

  • Cancellations after shipment will follow our standard return policy and may be subject to return shipping costs.


Important Return Notes:

  • Certain products may have brand-specific return restrictions, which will be noted on the product page.

  • Products purchased for temporary or single-use purposes (e.g. trade shows, promotional events) are not eligible for return.


We’re Here to Help

Our goal is to make returns and exchanges as easy as possible — with no stress and no surprises. If you’re unsure whether your order qualifies or just want to ask a question, don’t hesitate to reach out. We’re here to make sure you feel confident before and after your purchase.

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Description

Engineered for serious commercial growers needing powerful, efficient, and consistent humidity control

The Quest 335 Dehumidifier (208/230V) is designed for large-scale cultivation environments that demand high performance and low energy consumption. Capable of removing up to 345 pints per day, this unit delivers exceptional efficiency at 8.5 pints/kWh thanks to Quest’s patented M-CoRR multi-coil technology, which recycles heat to reduce A/C demand while increasing moisture removal.

Built for reliability and precision, the Quest 335 helps growers maintain ideal environmental conditions—protecting crops, optimizing growth, and reducing utility costs. Integrated digital controls and compatibility with external environmental systems ensure complete customization and automation, while a compact footprint and multiple mounting options make it easy to install in any grow space.

Achieve next-level efficiency with the Quest 335 High-Efficiency Dehumidifier — built in the USA and fully compliant with California Title 24 energy standards.

Whether you're upgrading your existing setup or expanding into a larger facility, the Quest 335 Commercial Dehumidifier is a smart, scalable solution trusted by professionals nationwide.



Key Features 

  • Removes up to 345 pints of moisture daily, ideal for mid-to-large grow rooms

  • Exceptional energy efficiency: 8.5 pints per kilowatt-hour

  • 208/230V input with low 7.6A–8.4A draw for reduced energy load

  • M-CoRR multi-coil heat recycling reduces space heat and A/C runtime

  • Digital onboard controls with external controller compatibility

  • Meets California Title 24 for both ducted and portable installs

  • Lightweight and compact for overhead or floor mounting

  • Engineered and assembled in Madison, Wisconsin

  • ETL listed and backed by a 5-year warranty


Quest 335 Commercial Dehumidifier: Smart Moisture Control for Cultivators

The Quest 335 Commercial Dehumidifier is ideal for grow rooms that generate large volumes of moisture. Its compact design is built around efficiency and reliability, offering growers powerful control while minimizing energy costs and BTU load. It’s a high-output solution designed to operate seamlessly in cultivation environments where consistency is key.


🌿 Ideal Applications

  • Indoor grow rooms and hydroponic facilities

  • Commercial greenhouses

  • Drying or curing rooms

  • Agriculture and horticulture spaces

  • Food processing or manufacturing areas

  • Grow environments needing 208/230V power


Quest 335 High-Efficiency Dehumidifier: Lower BTU Output, Maximum Performance

What sets the Quest 335 High-Efficiency Dehumidifier apart is its unique M-CoRR Technology, which uses a multi-coil system to recycle heat, reducing heat output into your space. This means less air conditioning usage, more stable grow environments, and better long-term performance. It's one of the most cost-effective commercial units on the market when you factor in efficiency and energy savings.


🛠️ Maintenance Tips

  • Replace the onboard filter every 1–3 months for peak air quality

  • Ensure coils are clean and airflow remains unobstructed

  • Confirm drainage is functioning to prevent backup or overflow

  • Use external controllers (like TrolMaster) for precise RH control

  • Inspect wiring and mounting if unit is overhead


🔒 Upgrade to Smart, Scalable Humidity Control with the Quest 335

Trusted by professional growers, the Quest 335 delivers power, precision, and performance where it matters most. Whether you're expanding operations or upgrading older systems, this high-efficiency unit is built to keep your environment stable and your harvests protected.

Installation Options 

Freestanding Unit 

Can be mounted overhead with use of 3/8″ Threaded Rod

P-Trap Requirements




Specifications
  • Moisture Removal: 345 Pints/Day @ 80°F, 60% RH

  • Energy Efficiency: 8.5 Pints/kWh

  • Voltage: 208–230V

  • Amperage: 8.4A @ 208V / 7.6A @ 230V

  • Frequency: 60 Hz

  • Wattage: 1,150 W

  • BTU Output: 14,155 BTU/hr

  • Dimensions: 36.0" L x 28.0" W x 30.0" H

  • Product Dimensions (Unboxed): 26.8" L x 23.6" W x 20.9" H

  • Weight (Unit): 130 lbs

  • Shipping Weight: 240 lbs

  • Filtration: MERV-13

  • Certifications: ETL Listed, Title 24 Compliant

  • UPC: 810017961580

  • Product Code: 4046200


FAQ

Q: What is M-CoRR technology and how does it help?
A: M-CoRR is Quest’s patented multi-coil design that recycles heat, improving moisture removal efficiency and reducing the unit’s heat output into your grow space.

Q: Can I use the Quest 335 with an external controller?
A: Yes, it’s fully compatible with third-party systems like TrolMaster or other commercial environmental controllers.

Q: What size facility is this dehumidifier best for?
A: It's ideal for mid-to-large grow rooms, generally up to 5,000 sq ft depending on plant density and conditions.

Q: Does this unit work with both 208V and 230V?
A: Yes, it supports both voltages and adjusts amperage draw accordingly.

Q: Is it wall-mountable or only floor/suspended?
A: The unit includes suspension points and integrated handles for flexible mounting—overhead or freestanding.

Q: Does it meet energy compliance standards?
A: Yes, it meets California Title 24 for both ducted and non-ducted installations.

Q: What warranty does it come with?
A: The compressor and coils are covered for 5 years, with 1 year on parts and labor.


Videos


Warranty
  • 5 Years – Compressor & Coils

  • 1 Year – Parts & Labor

  • Fully supported by Quest's U.S.-based service team

Who We Are

At Garden GrowShop, we're not a faceless online retailer. We're a small, family-run business with real roots in the growing community. Every product we carry has been carefully chosen to meet the needs of both home growers and commercial operators — because we’ve walked in your shoes.

Personal, Knowledgeable Support
When you reach out to us, you’re not getting a canned reply or being passed between departments. You're talking to someone who actually knows the products, understands your challenges, and is here to help you succeed.

Transparent Pricing — No Gimmicks
We believe in fair, honest pricing. No inflated markups, no bait-and-switch tactics. If you ever find a better price on the same item, let us know — we’ll match it without the hassle.

Fast, Dependable Shipping
We ship directly from warehouses across the U.S. to get your order to you quickly and reliably. No inflated delivery timelines, and no surprise shipping fees — just smooth, on-time delivery you can count on.

A Partnership, Not a Transaction
Our customers stick with us because we treat them like partners. Whether you're outfitting a small indoor setup or managing a large-scale operation, we’re here to grow with you — not just sell you equipment.

Our Commitment
If something goes wrong, we don’t pass the buck. We work with you directly to make it right. That’s how we’ve built our business, and that’s how we plan to keep it.

Shipping Policy

Free Shipping Within the Continental U.S.
We offer free shipping on all orders shipped to addresses within the continental United States. There are no hidden fees, minimum order requirements, or handling charges. The price you see at checkout is the final price you pay.

Order Processing
Orders are typically processed within 1–2 business days (Monday–Friday). If an item is temporarily backordered or delayed, we’ll notify you by email with an updated shipping estimate.

Shipping Confirmation & Tracking
Once your order has shipped, we’ll email you a shipping confirmation that includes tracking information. You can use this to monitor the delivery status of your package in real time.

Estimated Delivery Time
Most orders arrive within 3–7 business days of shipping, depending on your location and the item’s warehouse origin. Freight items and oversized packages may take additional time.

Shipping Carriers
We use trusted carriers such as FedEx, UPS, USPS, and professional freight delivery services for large or heavy items. Depending on the size of your order, it may arrive in multiple packages or from multiple warehouses.

Delivery and Moving Disclaimer
Please note: We do not offer moving or installation services. For freight shipments or large items, carriers are only responsible for curbside delivery. Drivers are not required to move items inside your home, up stairs, or to specific locations. We strongly recommend having assistance available at the time of delivery for heavy or bulky shipments.

Address Accuracy & Order Changes
Please ensure your shipping address is correct at the time of checkout. Once an order has shipped, we are unable to change the delivery address or reroute the shipment. If you need to make changes to your order, contact us immediately after placing it.

Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, contact us within 48 hours of delivery (or expected delivery). We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions
We currently ship only to addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Questions?
If you have questions about your order, delivery, or shipping process, feel free to reach out to us through our Contact Us page or via email. We’re here to help.

Start of Returns section 

Easy Returns, No Surprises

At Garden GrowShop, we stand behind the quality of every product we carry. But we also understand that sometimes things just don’t work out — and that’s okay. If you change your mind or the item isn’t quite what you expected, we’ve got you covered.

30-Day Return Guarantee

You have 30 days from the date of delivery to request a return for any reason. To start a return, simply email us at sales@gardengrowshop.com with your order number and we’ll walk you through the process.

Here’s what to expect:

  • You’ll receive clear return instructions from our team.

  • Once your item is received and inspected, we’ll issue a refund to your original payment method.

  • Items must be returned in “like new” condition, with all original packaging and accessories.

  • Return shipping costs are the responsibility of the customer.

“Like new” means no visible wear, damage, or missing parts. Items showing signs of use or misuse may not qualify for a refund.


Damaged or Defective Orders

If your order arrives damaged or defective, don’t worry — we’ll take care of it.

Here’s what to do:

  • Note any damage with the delivery driver when signing for the package.

  • Email photos and a description of the issue to sales@gardengrowshop.com on the same day you receive it.

  • We’ll cover the cost of return shipping and make sure a replacement is sent out quickly.

Please keep all original packaging in case a return is needed. This helps speed up the process and ensures a smooth resolution.


Order Cancellations

If you need to cancel your order, please contact us as soon as possible at sales@gardengrowshop.com or by phone.

  • Cancellations before shipment receive a full refund.

  • Cancellations after shipment will follow our standard return policy and may be subject to return shipping costs.


Important Return Notes:

  • Certain products may have brand-specific return restrictions, which will be noted on the product page.

  • Products purchased for temporary or single-use purposes (e.g. trade shows, promotional events) are not eligible for return.


We’re Here to Help

Our goal is to make returns and exchanges as easy as possible — with no stress and no surprises. If you’re unsure whether your order qualifies or just want to ask a question, don’t hesitate to reach out. We’re here to make sure you feel confident before and after your purchase.