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Quest 506 Dehumidifier – 277V, 500 Pints/Day Moisture Control for Large-Scale Commercial Environments

by Quest
Save $241.00
Original Price $8,900.00
Current Price $8,659.00

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Energy-efficient 506-pint commercial dehumidifier built for high-demand grow rooms, industrial sites, and agricultural environments

The Quest 506 Dehumidifier (277V) is a high-performance solution engineered to tackle humidity challenges in large-scale operations. Capable of removing up to 500 pints per day at 80°F/60% RH, this model offers best-in-class energy efficiency at 9.2 pints per kilowatt-hour — making it the most energy-efficient commercial dehumidifier on the market.

It operates on 277V power with a low 8.2-amp draw, allowing businesses to preserve electrical capacity for other equipment. Its patented M-CoRR technology recycles heat to reduce load on air conditioning systems, while its MERV-13 filtration system improves indoor air quality by capturing airborne mold, bacteria, and viruses. Designed, engineered, and assembled in Madison, Wisconsin, the 506 is UL-rated, ETL-listed, and Title 24 energy-compliant, delivering commercial-grade performance with full regulatory alignment.

Achieve more with the Quest 506 High-Capacity Dehumidifier — a powerful and reliable tool for climate control in high-humidity environments.

Whether you’re protecting crops, equipment, or processing spaces, the Quest 506 Commercial Dehumidifier ensures your environment stays balanced, dry, and compliant.



Key Features 

  • Removes up to 500 pints/day of moisture for dependable control in large-scale operations

  • Industry-leading energy efficiency at 9.2 pints/kWh

  • 277V input with low 8.2-amp draw to conserve electrical capacity

  • Patented M-CoRR heat recycling technology minimizes space heating and A/C usage

  • MERV-13 filter removes dust, mold, bacteria, and airborne viruses — 20% more effective than standard filters

  • Onboard digital controls with external control compatibility

  • Integrated suspension points and handles for flexible installation

  • Auto-restart and defrost modes for uninterrupted operation

  • California Title 24 energy compliant (ducted and non-ducted)

  • UL-rated and ETL-listed for safety and reliability

  • Backed by 5-Year Warranty on compressor and coils


Quest 506 Commercial Dehumidifier: Built for Professional Growers and Industrial Facilities

Designed for heavy-duty humidity removal, the Quest 506 Commercial Dehumidifier is perfect for commercial cultivation, food processing, and industrial environments where moisture control is critical. Its advanced multi-coil design boosts performance and reduces heat output into the room, easing the burden on air conditioning systems and lowering energy costs.


🌿 Ideal Applications

  • Indoor grow rooms and vertical farms

  • Commercial greenhouses and agricultural buildings

  • Drying and curing rooms

  • Food and beverage processing plants

  • Warehouses and manufacturing facilities

  • Environments with 277V electrical infrastructure


Quest 506 High-Capacity Dehumidifier: Maximum Efficiency and Installation Versatility

The Quest 506 High-Capacity Dehumidifier is optimized for suspended or floor-based installs, with integrated handles and mounting points. Its compact footprint and broad 56°F–95°F operating range make it an ideal fit across a variety of commercial setups. Whether ducted or open-air, this unit meets California’s strict energy efficiency requirements and keeps air quality in check with high-grade filtration.

Installation Options 

Freestanding Unit

Can be mounted overhead with use of 3/8″ Threaded Rod

P-Trap Requirements


🛠️ Maintenance Tips

  • Replace MERV-13 filter every 1–3 months depending on air quality

  • Keep coils clean for consistent efficiency

  • Ensure proper drainage; use gravity or add a pump if needed

  • Verify airflow remains unobstructed

  • Connect to external environmental controller for automation (e.g., TrolMaster)


🔒 Control Humidity at Scale with the Quest 506 – The Industry’s Most Efficient Dehumidifier

With unmatched performance, low energy draw, and robust safety certifications, the Quest 506 is built for professionals who can't afford compromises. Order now and protect your environment from moisture-related risks with confidence.

Specifications
  • Moisture Removal: 500 Pints/Day @ 80°F/60% RH

  • Voltage: 277V, Single Phase

  • Amperage: 8.2 Amps

  • Energy Efficiency: 9.2 Pints/kWh

  • Frequency: 60 Hz

  • BTU Output: 31,900 BTU/hour

  • Wattage: 2,700 Watts

  • Dimensions: 44.8" L x 28.9" W x 34.1" H

  • Weight (Unit): 280 lbs

  • Shipping Weight: 335 lbs

  • Filter: MERV-13

  • Operating Range: 56°F – 95°F

  • Installation: Overhead Suspension or Freestanding

  • Certifications: UL Rated, ETL Listed

  • Compliance: Title 24 (Ducted & Non-Ducted)

  • UPC: 810017961757

  • Product Code: 4046310


User Manual

Quest 506 Dehumidifier – 277V, 500 Pints/Day Moisture Control for Large-Scale Commercial Environments Specifications 

Quest 506 Dehumidifier – 277V, 500 Pints/Day Moisture Control for Large-Scale Commercial Environments Literature

Quest 506 Dehumidifier – 277V, 500 Pints/Day Moisture Control for Large-Scale Commercial Environments Operation 


FAQ

Q: What’s the energy efficiency rating of this unit?
A: The Quest 506 delivers an unmatched 9.2 pints per kilowatt-hour, making it the most energy-efficient commercial dehumidifier available.

Q: Can I install this in a suspended overhead position?
A: Yes, the unit comes with integrated suspension points for overhead mounting, as well as handles for easier handling.

Q: Does the 506 require a special power setup?
A: It requires a 277V, single-phase electrical connection. Please confirm your facility’s compatibility before purchase.

Q: How does M-CoRR technology help?
A: M-CoRR recycles internal heat to reduce the amount of warm air released into your space, minimizing A/C usage.

Q: What certifications does this dehumidifier meet?
A: It is UL-rated, ETL-listed, and California Title 24 compliant, meeting some of the most rigorous industry standards.

Q: How often should I replace the filter?
A: Every 1–3 months, depending on environmental conditions.

Q: What’s the warranty coverage?
A: The compressor and coils are covered for 5 years, and all other parts for 1 year.


Videos


Warranty
  • 5 Years – Compressor & Coils

  • 1 Year – Parts & Labor

  • Fully backed by Quest’s U.S.-based support and service network

Description

Energy-efficient 506-pint commercial dehumidifier built for high-demand grow rooms, industrial sites, and agricultural environments

The Quest 506 Dehumidifier (277V) is a high-performance solution engineered to tackle humidity challenges in large-scale operations. Capable of removing up to 500 pints per day at 80°F/60% RH, this model offers best-in-class energy efficiency at 9.2 pints per kilowatt-hour — making it the most energy-efficient commercial dehumidifier on the market.

It operates on 277V power with a low 8.2-amp draw, allowing businesses to preserve electrical capacity for other equipment. Its patented M-CoRR technology recycles heat to reduce load on air conditioning systems, while its MERV-13 filtration system improves indoor air quality by capturing airborne mold, bacteria, and viruses. Designed, engineered, and assembled in Madison, Wisconsin, the 506 is UL-rated, ETL-listed, and Title 24 energy-compliant, delivering commercial-grade performance with full regulatory alignment.

Achieve more with the Quest 506 High-Capacity Dehumidifier — a powerful and reliable tool for climate control in high-humidity environments.

Whether you’re protecting crops, equipment, or processing spaces, the Quest 506 Commercial Dehumidifier ensures your environment stays balanced, dry, and compliant.



Key Features 

  • Removes up to 500 pints/day of moisture for dependable control in large-scale operations

  • Industry-leading energy efficiency at 9.2 pints/kWh

  • 277V input with low 8.2-amp draw to conserve electrical capacity

  • Patented M-CoRR heat recycling technology minimizes space heating and A/C usage

  • MERV-13 filter removes dust, mold, bacteria, and airborne viruses — 20% more effective than standard filters

  • Onboard digital controls with external control compatibility

  • Integrated suspension points and handles for flexible installation

  • Auto-restart and defrost modes for uninterrupted operation

  • California Title 24 energy compliant (ducted and non-ducted)

  • UL-rated and ETL-listed for safety and reliability

  • Backed by 5-Year Warranty on compressor and coils


Quest 506 Commercial Dehumidifier: Built for Professional Growers and Industrial Facilities

Designed for heavy-duty humidity removal, the Quest 506 Commercial Dehumidifier is perfect for commercial cultivation, food processing, and industrial environments where moisture control is critical. Its advanced multi-coil design boosts performance and reduces heat output into the room, easing the burden on air conditioning systems and lowering energy costs.


🌿 Ideal Applications

  • Indoor grow rooms and vertical farms

  • Commercial greenhouses and agricultural buildings

  • Drying and curing rooms

  • Food and beverage processing plants

  • Warehouses and manufacturing facilities

  • Environments with 277V electrical infrastructure


Quest 506 High-Capacity Dehumidifier: Maximum Efficiency and Installation Versatility

The Quest 506 High-Capacity Dehumidifier is optimized for suspended or floor-based installs, with integrated handles and mounting points. Its compact footprint and broad 56°F–95°F operating range make it an ideal fit across a variety of commercial setups. Whether ducted or open-air, this unit meets California’s strict energy efficiency requirements and keeps air quality in check with high-grade filtration.

Installation Options 

Freestanding Unit

Can be mounted overhead with use of 3/8″ Threaded Rod

P-Trap Requirements


🛠️ Maintenance Tips

  • Replace MERV-13 filter every 1–3 months depending on air quality

  • Keep coils clean for consistent efficiency

  • Ensure proper drainage; use gravity or add a pump if needed

  • Verify airflow remains unobstructed

  • Connect to external environmental controller for automation (e.g., TrolMaster)


🔒 Control Humidity at Scale with the Quest 506 – The Industry’s Most Efficient Dehumidifier

With unmatched performance, low energy draw, and robust safety certifications, the Quest 506 is built for professionals who can't afford compromises. Order now and protect your environment from moisture-related risks with confidence.

Specifications
  • Moisture Removal: 500 Pints/Day @ 80°F/60% RH

  • Voltage: 277V, Single Phase

  • Amperage: 8.2 Amps

  • Energy Efficiency: 9.2 Pints/kWh

  • Frequency: 60 Hz

  • BTU Output: 31,900 BTU/hour

  • Wattage: 2,700 Watts

  • Dimensions: 44.8" L x 28.9" W x 34.1" H

  • Weight (Unit): 280 lbs

  • Shipping Weight: 335 lbs

  • Filter: MERV-13

  • Operating Range: 56°F – 95°F

  • Installation: Overhead Suspension or Freestanding

  • Certifications: UL Rated, ETL Listed

  • Compliance: Title 24 (Ducted & Non-Ducted)

  • UPC: 810017961757

  • Product Code: 4046310


FAQ

Q: What’s the energy efficiency rating of this unit?
A: The Quest 506 delivers an unmatched 9.2 pints per kilowatt-hour, making it the most energy-efficient commercial dehumidifier available.

Q: Can I install this in a suspended overhead position?
A: Yes, the unit comes with integrated suspension points for overhead mounting, as well as handles for easier handling.

Q: Does the 506 require a special power setup?
A: It requires a 277V, single-phase electrical connection. Please confirm your facility’s compatibility before purchase.

Q: How does M-CoRR technology help?
A: M-CoRR recycles internal heat to reduce the amount of warm air released into your space, minimizing A/C usage.

Q: What certifications does this dehumidifier meet?
A: It is UL-rated, ETL-listed, and California Title 24 compliant, meeting some of the most rigorous industry standards.

Q: How often should I replace the filter?
A: Every 1–3 months, depending on environmental conditions.

Q: What’s the warranty coverage?
A: The compressor and coils are covered for 5 years, and all other parts for 1 year.


Videos


Warranty
  • 5 Years – Compressor & Coils

  • 1 Year – Parts & Labor

  • Fully backed by Quest’s U.S.-based support and service network

Who We Are

At Garden GrowShop, we're not a faceless online retailer. We're a small, family-run business with real roots in the growing community. Every product we carry has been carefully chosen to meet the needs of both home growers and commercial operators — because we’ve walked in your shoes.

Personal, Knowledgeable Support
When you reach out to us, you’re not getting a canned reply or being passed between departments. You're talking to someone who actually knows the products, understands your challenges, and is here to help you succeed.

Transparent Pricing — No Gimmicks
We believe in fair, honest pricing. No inflated markups, no bait-and-switch tactics. If you ever find a better price on the same item, let us know — we’ll match it without the hassle.

Fast, Dependable Shipping
We ship directly from warehouses across the U.S. to get your order to you quickly and reliably. No inflated delivery timelines, and no surprise shipping fees — just smooth, on-time delivery you can count on.

A Partnership, Not a Transaction
Our customers stick with us because we treat them like partners. Whether you're outfitting a small indoor setup or managing a large-scale operation, we’re here to grow with you — not just sell you equipment.

Our Commitment
If something goes wrong, we don’t pass the buck. We work with you directly to make it right. That’s how we’ve built our business, and that’s how we plan to keep it.

Shipping Policy

Free Shipping Within the Continental U.S.
We offer free shipping on all orders shipped to addresses within the continental United States. There are no hidden fees, minimum order requirements, or handling charges. The price you see at checkout is the final price you pay.

Order Processing
Orders are typically processed within 1–2 business days (Monday–Friday). If an item is temporarily backordered or delayed, we’ll notify you by email with an updated shipping estimate.

Shipping Confirmation & Tracking
Once your order has shipped, we’ll email you a shipping confirmation that includes tracking information. You can use this to monitor the delivery status of your package in real time.

Estimated Delivery Time
Most orders arrive within 3–7 business days of shipping, depending on your location and the item’s warehouse origin. Freight items and oversized packages may take additional time.

Shipping Carriers
We use trusted carriers such as FedEx, UPS, USPS, and professional freight delivery services for large or heavy items. Depending on the size of your order, it may arrive in multiple packages or from multiple warehouses.

Delivery and Moving Disclaimer
Please note: We do not offer moving or installation services. For freight shipments or large items, carriers are only responsible for curbside delivery. Drivers are not required to move items inside your home, up stairs, or to specific locations. We strongly recommend having assistance available at the time of delivery for heavy or bulky shipments.

Address Accuracy & Order Changes
Please ensure your shipping address is correct at the time of checkout. Once an order has shipped, we are unable to change the delivery address or reroute the shipment. If you need to make changes to your order, contact us immediately after placing it.

Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, contact us within 48 hours of delivery (or expected delivery). We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions
We currently ship only to addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Questions?
If you have questions about your order, delivery, or shipping process, feel free to reach out to us through our Contact Us page or via email. We’re here to help.

Start of Returns section 

Easy Returns, No Surprises

At Garden GrowShop, we stand behind the quality of every product we carry. But we also understand that sometimes things just don’t work out — and that’s okay. If you change your mind or the item isn’t quite what you expected, we’ve got you covered.

30-Day Return Guarantee

You have 30 days from the date of delivery to request a return for any reason. To start a return, simply email us at sales@gardengrowshop.com with your order number and we’ll walk you through the process.

Here’s what to expect:

  • You’ll receive clear return instructions from our team.

  • Once your item is received and inspected, we’ll issue a refund to your original payment method.

  • Items must be returned in “like new” condition, with all original packaging and accessories.

  • Return shipping costs are the responsibility of the customer.

“Like new” means no visible wear, damage, or missing parts. Items showing signs of use or misuse may not qualify for a refund.


Damaged or Defective Orders

If your order arrives damaged or defective, don’t worry — we’ll take care of it.

Here’s what to do:

  • Note any damage with the delivery driver when signing for the package.

  • Email photos and a description of the issue to sales@gardengrowshop.com on the same day you receive it.

  • We’ll cover the cost of return shipping and make sure a replacement is sent out quickly.

Please keep all original packaging in case a return is needed. This helps speed up the process and ensures a smooth resolution.


Order Cancellations

If you need to cancel your order, please contact us as soon as possible at sales@gardengrowshop.com or by phone.

  • Cancellations before shipment receive a full refund.

  • Cancellations after shipment will follow our standard return policy and may be subject to return shipping costs.


Important Return Notes:

  • Certain products may have brand-specific return restrictions, which will be noted on the product page.

  • Products purchased for temporary or single-use purposes (e.g. trade shows, promotional events) are not eligible for return.


We’re Here to Help

Our goal is to make returns and exchanges as easy as possible — with no stress and no surprises. If you’re unsure whether your order qualifies or just want to ask a question, don’t hesitate to reach out. We’re here to make sure you feel confident before and after your purchase.

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Description

Energy-efficient 506-pint commercial dehumidifier built for high-demand grow rooms, industrial sites, and agricultural environments

The Quest 506 Dehumidifier (277V) is a high-performance solution engineered to tackle humidity challenges in large-scale operations. Capable of removing up to 500 pints per day at 80°F/60% RH, this model offers best-in-class energy efficiency at 9.2 pints per kilowatt-hour — making it the most energy-efficient commercial dehumidifier on the market.

It operates on 277V power with a low 8.2-amp draw, allowing businesses to preserve electrical capacity for other equipment. Its patented M-CoRR technology recycles heat to reduce load on air conditioning systems, while its MERV-13 filtration system improves indoor air quality by capturing airborne mold, bacteria, and viruses. Designed, engineered, and assembled in Madison, Wisconsin, the 506 is UL-rated, ETL-listed, and Title 24 energy-compliant, delivering commercial-grade performance with full regulatory alignment.

Achieve more with the Quest 506 High-Capacity Dehumidifier — a powerful and reliable tool for climate control in high-humidity environments.

Whether you’re protecting crops, equipment, or processing spaces, the Quest 506 Commercial Dehumidifier ensures your environment stays balanced, dry, and compliant.



Key Features 

  • Removes up to 500 pints/day of moisture for dependable control in large-scale operations

  • Industry-leading energy efficiency at 9.2 pints/kWh

  • 277V input with low 8.2-amp draw to conserve electrical capacity

  • Patented M-CoRR heat recycling technology minimizes space heating and A/C usage

  • MERV-13 filter removes dust, mold, bacteria, and airborne viruses — 20% more effective than standard filters

  • Onboard digital controls with external control compatibility

  • Integrated suspension points and handles for flexible installation

  • Auto-restart and defrost modes for uninterrupted operation

  • California Title 24 energy compliant (ducted and non-ducted)

  • UL-rated and ETL-listed for safety and reliability

  • Backed by 5-Year Warranty on compressor and coils


Quest 506 Commercial Dehumidifier: Built for Professional Growers and Industrial Facilities

Designed for heavy-duty humidity removal, the Quest 506 Commercial Dehumidifier is perfect for commercial cultivation, food processing, and industrial environments where moisture control is critical. Its advanced multi-coil design boosts performance and reduces heat output into the room, easing the burden on air conditioning systems and lowering energy costs.


🌿 Ideal Applications

  • Indoor grow rooms and vertical farms

  • Commercial greenhouses and agricultural buildings

  • Drying and curing rooms

  • Food and beverage processing plants

  • Warehouses and manufacturing facilities

  • Environments with 277V electrical infrastructure


Quest 506 High-Capacity Dehumidifier: Maximum Efficiency and Installation Versatility

The Quest 506 High-Capacity Dehumidifier is optimized for suspended or floor-based installs, with integrated handles and mounting points. Its compact footprint and broad 56°F–95°F operating range make it an ideal fit across a variety of commercial setups. Whether ducted or open-air, this unit meets California’s strict energy efficiency requirements and keeps air quality in check with high-grade filtration.

Installation Options 

Freestanding Unit

Can be mounted overhead with use of 3/8″ Threaded Rod

P-Trap Requirements


🛠️ Maintenance Tips

  • Replace MERV-13 filter every 1–3 months depending on air quality

  • Keep coils clean for consistent efficiency

  • Ensure proper drainage; use gravity or add a pump if needed

  • Verify airflow remains unobstructed

  • Connect to external environmental controller for automation (e.g., TrolMaster)


🔒 Control Humidity at Scale with the Quest 506 – The Industry’s Most Efficient Dehumidifier

With unmatched performance, low energy draw, and robust safety certifications, the Quest 506 is built for professionals who can't afford compromises. Order now and protect your environment from moisture-related risks with confidence.

Specifications
  • Moisture Removal: 500 Pints/Day @ 80°F/60% RH

  • Voltage: 277V, Single Phase

  • Amperage: 8.2 Amps

  • Energy Efficiency: 9.2 Pints/kWh

  • Frequency: 60 Hz

  • BTU Output: 31,900 BTU/hour

  • Wattage: 2,700 Watts

  • Dimensions: 44.8" L x 28.9" W x 34.1" H

  • Weight (Unit): 280 lbs

  • Shipping Weight: 335 lbs

  • Filter: MERV-13

  • Operating Range: 56°F – 95°F

  • Installation: Overhead Suspension or Freestanding

  • Certifications: UL Rated, ETL Listed

  • Compliance: Title 24 (Ducted & Non-Ducted)

  • UPC: 810017961757

  • Product Code: 4046310


FAQ

Q: What’s the energy efficiency rating of this unit?
A: The Quest 506 delivers an unmatched 9.2 pints per kilowatt-hour, making it the most energy-efficient commercial dehumidifier available.

Q: Can I install this in a suspended overhead position?
A: Yes, the unit comes with integrated suspension points for overhead mounting, as well as handles for easier handling.

Q: Does the 506 require a special power setup?
A: It requires a 277V, single-phase electrical connection. Please confirm your facility’s compatibility before purchase.

Q: How does M-CoRR technology help?
A: M-CoRR recycles internal heat to reduce the amount of warm air released into your space, minimizing A/C usage.

Q: What certifications does this dehumidifier meet?
A: It is UL-rated, ETL-listed, and California Title 24 compliant, meeting some of the most rigorous industry standards.

Q: How often should I replace the filter?
A: Every 1–3 months, depending on environmental conditions.

Q: What’s the warranty coverage?
A: The compressor and coils are covered for 5 years, and all other parts for 1 year.


Videos


Warranty
  • 5 Years – Compressor & Coils

  • 1 Year – Parts & Labor

  • Fully backed by Quest’s U.S.-based support and service network

Who We Are

At Garden GrowShop, we're not a faceless online retailer. We're a small, family-run business with real roots in the growing community. Every product we carry has been carefully chosen to meet the needs of both home growers and commercial operators — because we’ve walked in your shoes.

Personal, Knowledgeable Support
When you reach out to us, you’re not getting a canned reply or being passed between departments. You're talking to someone who actually knows the products, understands your challenges, and is here to help you succeed.

Transparent Pricing — No Gimmicks
We believe in fair, honest pricing. No inflated markups, no bait-and-switch tactics. If you ever find a better price on the same item, let us know — we’ll match it without the hassle.

Fast, Dependable Shipping
We ship directly from warehouses across the U.S. to get your order to you quickly and reliably. No inflated delivery timelines, and no surprise shipping fees — just smooth, on-time delivery you can count on.

A Partnership, Not a Transaction
Our customers stick with us because we treat them like partners. Whether you're outfitting a small indoor setup or managing a large-scale operation, we’re here to grow with you — not just sell you equipment.

Our Commitment
If something goes wrong, we don’t pass the buck. We work with you directly to make it right. That’s how we’ve built our business, and that’s how we plan to keep it.

Shipping Policy

Free Shipping Within the Continental U.S.
We offer free shipping on all orders shipped to addresses within the continental United States. There are no hidden fees, minimum order requirements, or handling charges. The price you see at checkout is the final price you pay.

Order Processing
Orders are typically processed within 1–2 business days (Monday–Friday). If an item is temporarily backordered or delayed, we’ll notify you by email with an updated shipping estimate.

Shipping Confirmation & Tracking
Once your order has shipped, we’ll email you a shipping confirmation that includes tracking information. You can use this to monitor the delivery status of your package in real time.

Estimated Delivery Time
Most orders arrive within 3–7 business days of shipping, depending on your location and the item’s warehouse origin. Freight items and oversized packages may take additional time.

Shipping Carriers
We use trusted carriers such as FedEx, UPS, USPS, and professional freight delivery services for large or heavy items. Depending on the size of your order, it may arrive in multiple packages or from multiple warehouses.

Delivery and Moving Disclaimer
Please note: We do not offer moving or installation services. For freight shipments or large items, carriers are only responsible for curbside delivery. Drivers are not required to move items inside your home, up stairs, or to specific locations. We strongly recommend having assistance available at the time of delivery for heavy or bulky shipments.

Address Accuracy & Order Changes
Please ensure your shipping address is correct at the time of checkout. Once an order has shipped, we are unable to change the delivery address or reroute the shipment. If you need to make changes to your order, contact us immediately after placing it.

Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, contact us within 48 hours of delivery (or expected delivery). We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions
We currently ship only to addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Questions?
If you have questions about your order, delivery, or shipping process, feel free to reach out to us through our Contact Us page or via email. We’re here to help.

Start of Returns section 

Easy Returns, No Surprises

At Garden GrowShop, we stand behind the quality of every product we carry. But we also understand that sometimes things just don’t work out — and that’s okay. If you change your mind or the item isn’t quite what you expected, we’ve got you covered.

30-Day Return Guarantee

You have 30 days from the date of delivery to request a return for any reason. To start a return, simply email us at sales@gardengrowshop.com with your order number and we’ll walk you through the process.

Here’s what to expect:

  • You’ll receive clear return instructions from our team.

  • Once your item is received and inspected, we’ll issue a refund to your original payment method.

  • Items must be returned in “like new” condition, with all original packaging and accessories.

  • Return shipping costs are the responsibility of the customer.

“Like new” means no visible wear, damage, or missing parts. Items showing signs of use or misuse may not qualify for a refund.


Damaged or Defective Orders

If your order arrives damaged or defective, don’t worry — we’ll take care of it.

Here’s what to do:

  • Note any damage with the delivery driver when signing for the package.

  • Email photos and a description of the issue to sales@gardengrowshop.com on the same day you receive it.

  • We’ll cover the cost of return shipping and make sure a replacement is sent out quickly.

Please keep all original packaging in case a return is needed. This helps speed up the process and ensures a smooth resolution.


Order Cancellations

If you need to cancel your order, please contact us as soon as possible at sales@gardengrowshop.com or by phone.

  • Cancellations before shipment receive a full refund.

  • Cancellations after shipment will follow our standard return policy and may be subject to return shipping costs.


Important Return Notes:

  • Certain products may have brand-specific return restrictions, which will be noted on the product page.

  • Products purchased for temporary or single-use purposes (e.g. trade shows, promotional events) are not eligible for return.


We’re Here to Help

Our goal is to make returns and exchanges as easy as possible — with no stress and no surprises. If you’re unsure whether your order qualifies or just want to ask a question, don’t hesitate to reach out. We’re here to make sure you feel confident before and after your purchase.