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Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub, WiFi Environmental Control for Light, Temperature, Humidity & VPD

$79.99

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Description

Smart Grow Hub with Climate, Lighting & Device Automation

Take full control of your grow room with the Mars Hydro iHub Pro, the ultimate smart hub for serious growers. With 10 intelligent outlets, advanced climate strategies, and WiFi app control, it centralizes your entire grow system. From lights and fans to humidifiers and heaters, this hub automates every stage of plant growth with precision.


Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub hero image

Quick-Glance Benefits

🔌 10 Smart Outlets Pre-labeled ports for lights, fans, humidifier, heater & more.
🌡️ Climate Automation Temp & humidity control with real-time VPD monitoring.
📈 Stage-Based Scenes Automates light & climate settings for each growth stage.
⚙️ 6 Control Modes Temp, Humidity, PPFD, CO₂, Timer, and Cycle triggers.
🚚 Fast, U.S. Shipping Delivered quickly from local warehouses straight to your door.



What’s Included

  • 1x Mars Hydro iHub Pro

  • 1x Temp/Humidity 2-in-1 Sensor

  • 2x 0.82 ft RJ12 Cords

  • 5x 8.2 ft RJ12 Cords

  • 3x RJ12 T-Shape Splitters


Use It For

✔️ Centralized grow room automation
✔️ Climate & lighting control with VPD monitoring
✔️ Stage-based growth strategies
✔️ Multi-device management with app alerts


🔍 Standout Features

💡 All-in-One Smart Hub 10 pre-labeled outlets power lights, fans, humidifiers, and more.
🌱 Scenario Automation Syncs devices to seedling, veg, and flower stage strategies automatically.
📊 App Data & Alerts View real-time data, track logs, and receive instant notifications anywhere.


10 Smart Outlets for Full Grow Room Automation
The iHub Pro features 10 pre-labeled smart outlets designed to power and control all essential grow equipment, including: 2 LED grow lights, inline fan, clip fan, humidifier, dehumidifier, drip irrigation system, heat mat, heater, and 2 customizable outlets. Simplify and centralize your grow room setup with a single intelligent hub.

 

Environmental Linkage Control – Now Smarter Than Ever
Upgraded with advanced temperature and humidity strategies and real-time VPD (Vapor Pressure Deficit) monitoring, the iHub Pro allows growers to automatically maintain ideal conditions. Compared to the previous generation, this model offers more precise, intelligent climate control across all connected devices.

 

Scenario-Based Automation for Every Growth Stage
With intuitive scene settings, users can define specific lighting and environmental strategies for each stage of plant growth: seedling, vegetative, flowering, and more. The iHub Pro automatically syncs and adjusts all connected devices to match the selected stage, then transitions smoothly to the next phase. Once configured, your grow becomes fully automated and hands-free.

 

6 Control Modes for Custom Smart Settings
Beyond the pre-assigned outlets, the iHub Pro supports six intelligent control modes: Temperature, Humidity, PPFD, CO₂, Timer, and Cycle. Each outlet can be customized to respond to these triggers, allowing for highly flexible, tailored automation based on your grow room’s specific needs.

 

Expandable Smart Sensor System: PPFD, Soil, CO₂
Customize your grow environment with optional smart sensors (sold separately). Monitor and automate based on PPFD levels, soil moisture, and CO₂ concentration. The system can:

*Automatically dim grow lights based on PPFD readings
*Control CO₂ generators using real-time ppm data
*Notify you when soil moisture is too low

This sensor-driven approach improves plant health and helps maximize yields.

 

App Control, Data Logging & Smart Alerts Anytime
Stay connected to your grow room with real-time monitoring, historical data logs, and instant alerts through the iHub Pro app. Get notified about disconnected devices, temperature spikes, low water levels in humidifiers, and more. On the device screen and in the app, so you're always in control, wherever you are.

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub precise  climate control

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub 10 outlet control system

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub smart temp control

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub intelligent  humidity control

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub programable drip

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub upgrade option ppfd sensor

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub and co2 sensor option

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub smart app monitoring

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub smart scalable setup

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub simple app setup

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub IControl system


Ready to upgrade your grow setup?

Order the Mars Hydro iHub Pro today and experience centralized automation — with smarter climate control and hands-free growing.


Mars Hydro iHub Pro Specifications

Voltage AC125V
Humidity Control Range Yes
Temperature Control Range Yes
Dimension 401*145*41mm
IP65 WATERPROOF No
Product Countdown End Sep 10, 2025, 11:59:00 PM

Mars Hydro iHub Pro Warranty

  • Manufacturer Warranty: 1 year

  • Covers defects in materials and workmanship

  • Support handled directly through our team


FAQ

Q: Can I use multiple phones with the iControl controller and will settings stay synced?
A: Yes. Multiple phones can access the same iControl controller when logged into the same Mars Hydro account via Wi-Fi. All settings and historical data will remain synchronized. When using Bluetooth, some history may not fully sync due to local storage limits while offline.

Q: What happens during a power outage? Will devices resume operation?
A: All Mars Hydro smart devices include a power-off memory function. Once power is restored, devices automatically return to their previous state with minimal or no delay.

Q: How are devices triggered under temperature & humidity strategy mode?
A: In Environmental Strategy mode, the iHub Pro continuously monitors your set temperature and humidity thresholds. If either value deviates, the system automatically activates the appropriate connected devices to restore balance.

Q: How do RJ12 compatibility and product limitations affect device control?
A: Only Mars Hydro devices with RJ12 ports can access full smart features such as dimming and fan speed control. Devices without RJ12 ports can still be plugged into the iHub Pro for basic On/Off, Timer, and Environmental Triggers, but advanced controls won’t be available.

Q: Can iHub Pro or iHub-4AC control devices from other brands?
A: Yes, but only with limited functionality. Third-party devices can be powered through the outlets and controlled with timers or basic environmental triggers. Advanced features like dimming or fan speed control are exclusive to Mars Hydro devices.

Q: Can I control multiple grow tents with one iHub Pro or one iControl?
A: No. Each iHub Pro and controller is designed to manage one grow environment at a time. For multiple tents with distinct conditions, separate iHub/controller units are required.

Q: Do specific outlets on the iHub Pro require matching Mars Hydro devices to function properly?
A: Yes. Ports labeled Light1, Light2, Fan, and Inline Fan must be paired with their corresponding Mars Hydro devices to enable smart functions like dimming or speed control. Other outlets are customizable and can be programmed for On/Off, Timer, or Environmental strategies.

Q: Are all RJ12 cables from Mars Hydro devices interchangeable?
A: Yes. All Mars Hydro RJ12 cables are universal and interchangeable across compatible lights, fans, iHub Pro, and controllers, simplifying setup and cable management.

Q: Can one iHub Pro power strip control multiple grow tents or rooms?
A: It is recommended to use one iHub Pro per grow tent or room. This is because the hub can only read one set of sensor data and run one grow scene strategy at a time. While it can power devices across multiple tents for simple On/Off scheduling, advanced automation won’t function properly across different environments.

Q: What is the maximum wattage capacity of the iHub power strip?
A: Wattage capacity depends on your region:

  • U.S. standard: up to 1875W

  • EU standard: up to 3680W

Q: Can iHub Pro be used on its own?
A: Yes. The iHub Pro can operate as a standalone smart power strip with 10 independently controlled outlets for lights, fans, pumps, humidifiers, heaters, CO₂ devices, and more. When paired with the iControl, the iHub Pro becomes an expansion module, syncing its outlets to follow iControl’s automation strategies and schedules.

Why Buy From US

Who We Are

At Garden GrowShop, we're not a faceless online retailer. We're a small, family-run business with real roots in the growing community. Every product we carry has been carefully chosen to meet the needs of both home growers and commercial operators — because we’ve walked in your shoes.

Personal, Knowledgeable Support
When you reach out to us, you’re not getting a canned reply or being passed between departments. You're talking to someone who actually knows the products, understands your challenges, and is here to help you succeed.

Transparent Pricing — No Gimmicks
We believe in fair, honest pricing. No inflated markups, no bait-and-switch tactics. If you ever find a better price on the same item, let us know — we’ll match it without the hassle.

Fast, Dependable Shipping
We ship directly from warehouses across the U.S. to get your order to you quickly and reliably. No inflated delivery timelines, and no surprise shipping fees — just smooth, on-time delivery you can count on.

A Partnership, Not a Transaction
Our customers stick with us because we treat them like partners. Whether you're outfitting a small indoor setup or managing a large-scale operation, we’re here to grow with you — not just sell you equipment.

Our Commitment
If something goes wrong, we don’t pass the buck. We work with you directly to make it right. That’s how we’ve built our business, and that’s how we plan to keep it.

Shipping/ Returns

Shipping Policy

Free Shipping Within the Continental U.S.

We offer free shipping on all orders over $200 shipped to addresses within the continental United States. Orders under $200 will have shipping calculated at checkout. There are no hidden fees or handling charges. The price you see at checkout is the final price you pay.

Order Processing

Orders are typically processed within 1–2 business days (Monday–Friday). If an item is temporarily backordered or delayed, we’ll notify you by email with an updated shipping estimate.

Shipping Confirmation & Tracking

Once your order has shipped, we’ll email you a shipping confirmation that includes tracking information. You can use this to monitor the delivery status of your package in real time.

Where Orders Ship From

We partner with trusted suppliers and manufacturers who maintain warehouse locations throughout the United States. Orders are typically shipped from the facility closest to your delivery address to ensure faster transit times and greater efficiency. Some orders may ship in multiple packages depending on item availability and warehouse location.

Estimated Delivery Time

Most orders arrive within 3–7 business days of shipping, depending on your location and the item’s warehouse origin. Freight items and oversized packages may take additional time.

Shipping Carriers

We use trusted carriers such as FedEx, UPS, USPS, and professional freight delivery services for large or heavy items. Depending on the size of your order, it may arrive in multiple packages or from multiple warehouses.

Delivery and Moving Disclaimer

Please note: We do not offer moving or installation services. For freight shipments or large items, carriers are only responsible for curbside delivery. Drivers are not required to move items inside your home, up stairs, or to specific locations. We strongly recommend having assistance available at the time of delivery for heavy or bulky shipments.

Address Accuracy & Order Changes

Please ensure your shipping address is correct at the time of checkout. Once an order has shipped, we are unable to change the delivery address or reroute the shipment. If you need to make changes to your order, contact us immediately after placing it.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, contact us within 48 hours of delivery (or expected delivery). We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions

We currently ship only to addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Questions?

If you have questions about your order, delivery, or shipping process, feel free to reach out to us through our Contact Us page or via email (sales@gardengrowshop.com ). We’re here to help.

Start of Returns section 

Easy Returns, No Surprises

At Garden GrowShop, we stand behind the quality of every product we carry. But we also understand that sometimes things just don’t work out — and that’s okay. If you change your mind or the item isn’t quite what you expected, we’ve got you covered.

30-Day Return Guarantee

You have 30 days from the date of delivery to request a return for any reason. To start a return, simply email us at sales@gardengrowshop.com with your order number and we’ll walk you through the process.

Here’s what to expect:

  • You’ll receive clear return instructions from our team.

  • Once your item is received and inspected, we’ll issue a refund to your original payment method.

  • Items must be returned in “like new” condition, with all original packaging and accessories.

  • Return shipping costs are the responsibility of the customer.

“Like new” means no visible wear, damage, or missing parts. Items showing signs of use or misuse may not qualify for a refund.


Damaged or Defective Orders

If your order arrives damaged or defective, don’t worry — we’ll take care of it.

Here’s what to do:

  • Note any damage with the delivery driver when signing for the package.

  • Email photos and a description of the issue to sales@gardengrowshop.com on the same day you receive it.

  • We’ll cover the cost of return shipping and make sure a replacement is sent out quickly.

Please keep all original packaging in case a return is needed. This helps speed up the process and ensures a smooth resolution.


Order Cancellations

If you need to cancel your order, please contact us as soon as possible at sales@gardengrowshop.com or by phone.

  • Cancellations before shipment receive a full refund.

  • Cancellations after shipment will follow our standard return policy and may be subject to return shipping costs.


Important Return Notes:

  • Certain products may have brand-specific return restrictions, which will be noted on the product page.

  • Products purchased for temporary or single-use purposes (e.g. trade shows, promotional events) are not eligible for return.


We’re Here to Help

Our goal is to make returns and exchanges as easy as possible — with no stress and no surprises. If you’re unsure whether your order qualifies or just want to ask a question, don’t hesitate to reach out. We’re here to make sure you feel confident before and after your purchase.

Help Us Improve

We’d love to hear from you!
If you decided not to purchase today, we’d like to know what held you back. Your feedback helps us improve and serve you better.

 Was it the price, product description, reviews, shipping options, or something else? Tell us what made you hesitate, and we’ll send you a 5% discount code for your next order (valid on select products).

Why Garden GrowShop?

We’re an authorized dealer for every brand we sell—so you’ll always get full manufacturer warranties, premium support, and authentic gear direct from the source.

✅ Fast, tracked shipping on all orders
✅ 100% safe and secure checkout
✅ No restocking fees on returns
✅ Friendly U.S.-based support when you need it

Have questions? We're here to help. Whether you're just getting started or scaling up a full grow, our experts can guide you to the right gear.

Description

Smart Grow Hub with Climate, Lighting & Device Automation

Take full control of your grow room with the Mars Hydro iHub Pro, the ultimate smart hub for serious growers. With 10 intelligent outlets, advanced climate strategies, and WiFi app control, it centralizes your entire grow system. From lights and fans to humidifiers and heaters, this hub automates every stage of plant growth with precision.


Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub hero image

Quick-Glance Benefits

🔌 10 Smart Outlets Pre-labeled ports for lights, fans, humidifier, heater & more.
🌡️ Climate Automation Temp & humidity control with real-time VPD monitoring.
📈 Stage-Based Scenes Automates light & climate settings for each growth stage.
⚙️ 6 Control Modes Temp, Humidity, PPFD, CO₂, Timer, and Cycle triggers.
🚚 Fast, U.S. Shipping Delivered quickly from local warehouses straight to your door.



What’s Included

  • 1x Mars Hydro iHub Pro

  • 1x Temp/Humidity 2-in-1 Sensor

  • 2x 0.82 ft RJ12 Cords

  • 5x 8.2 ft RJ12 Cords

  • 3x RJ12 T-Shape Splitters


Use It For

✔️ Centralized grow room automation
✔️ Climate & lighting control with VPD monitoring
✔️ Stage-based growth strategies
✔️ Multi-device management with app alerts


🔍 Standout Features

💡 All-in-One Smart Hub 10 pre-labeled outlets power lights, fans, humidifiers, and more.
🌱 Scenario Automation Syncs devices to seedling, veg, and flower stage strategies automatically.
📊 App Data & Alerts View real-time data, track logs, and receive instant notifications anywhere.


10 Smart Outlets for Full Grow Room Automation
The iHub Pro features 10 pre-labeled smart outlets designed to power and control all essential grow equipment, including: 2 LED grow lights, inline fan, clip fan, humidifier, dehumidifier, drip irrigation system, heat mat, heater, and 2 customizable outlets. Simplify and centralize your grow room setup with a single intelligent hub.

 

Environmental Linkage Control – Now Smarter Than Ever
Upgraded with advanced temperature and humidity strategies and real-time VPD (Vapor Pressure Deficit) monitoring, the iHub Pro allows growers to automatically maintain ideal conditions. Compared to the previous generation, this model offers more precise, intelligent climate control across all connected devices.

 

Scenario-Based Automation for Every Growth Stage
With intuitive scene settings, users can define specific lighting and environmental strategies for each stage of plant growth: seedling, vegetative, flowering, and more. The iHub Pro automatically syncs and adjusts all connected devices to match the selected stage, then transitions smoothly to the next phase. Once configured, your grow becomes fully automated and hands-free.

 

6 Control Modes for Custom Smart Settings
Beyond the pre-assigned outlets, the iHub Pro supports six intelligent control modes: Temperature, Humidity, PPFD, CO₂, Timer, and Cycle. Each outlet can be customized to respond to these triggers, allowing for highly flexible, tailored automation based on your grow room’s specific needs.

 

Expandable Smart Sensor System: PPFD, Soil, CO₂
Customize your grow environment with optional smart sensors (sold separately). Monitor and automate based on PPFD levels, soil moisture, and CO₂ concentration. The system can:

*Automatically dim grow lights based on PPFD readings
*Control CO₂ generators using real-time ppm data
*Notify you when soil moisture is too low

This sensor-driven approach improves plant health and helps maximize yields.

 

App Control, Data Logging & Smart Alerts Anytime
Stay connected to your grow room with real-time monitoring, historical data logs, and instant alerts through the iHub Pro app. Get notified about disconnected devices, temperature spikes, low water levels in humidifiers, and more. On the device screen and in the app, so you're always in control, wherever you are.

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub precise  climate control

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub 10 outlet control system

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub smart temp control

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub intelligent  humidity control

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub programable drip

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub upgrade option ppfd sensor

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub and co2 sensor option

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub smart app monitoring

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub smart scalable setup

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub simple app setup

Mars Hydro iHub Pro – Smart 10-Outlet All-in-One Grow Room Hub IControl system


Ready to upgrade your grow setup?

Order the Mars Hydro iHub Pro today and experience centralized automation — with smarter climate control and hands-free growing.


Mars Hydro iHub Pro Specifications

Voltage AC125V
Humidity Control Range Yes
Temperature Control Range Yes
Dimension 401*145*41mm
IP65 WATERPROOF No
Product Countdown End Sep 10, 2025, 11:59:00 PM

Mars Hydro iHub Pro Warranty

  • Manufacturer Warranty: 1 year

  • Covers defects in materials and workmanship

  • Support handled directly through our team


FAQ

Q: Can I use multiple phones with the iControl controller and will settings stay synced?
A: Yes. Multiple phones can access the same iControl controller when logged into the same Mars Hydro account via Wi-Fi. All settings and historical data will remain synchronized. When using Bluetooth, some history may not fully sync due to local storage limits while offline.

Q: What happens during a power outage? Will devices resume operation?
A: All Mars Hydro smart devices include a power-off memory function. Once power is restored, devices automatically return to their previous state with minimal or no delay.

Q: How are devices triggered under temperature & humidity strategy mode?
A: In Environmental Strategy mode, the iHub Pro continuously monitors your set temperature and humidity thresholds. If either value deviates, the system automatically activates the appropriate connected devices to restore balance.

Q: How do RJ12 compatibility and product limitations affect device control?
A: Only Mars Hydro devices with RJ12 ports can access full smart features such as dimming and fan speed control. Devices without RJ12 ports can still be plugged into the iHub Pro for basic On/Off, Timer, and Environmental Triggers, but advanced controls won’t be available.

Q: Can iHub Pro or iHub-4AC control devices from other brands?
A: Yes, but only with limited functionality. Third-party devices can be powered through the outlets and controlled with timers or basic environmental triggers. Advanced features like dimming or fan speed control are exclusive to Mars Hydro devices.

Q: Can I control multiple grow tents with one iHub Pro or one iControl?
A: No. Each iHub Pro and controller is designed to manage one grow environment at a time. For multiple tents with distinct conditions, separate iHub/controller units are required.

Q: Do specific outlets on the iHub Pro require matching Mars Hydro devices to function properly?
A: Yes. Ports labeled Light1, Light2, Fan, and Inline Fan must be paired with their corresponding Mars Hydro devices to enable smart functions like dimming or speed control. Other outlets are customizable and can be programmed for On/Off, Timer, or Environmental strategies.

Q: Are all RJ12 cables from Mars Hydro devices interchangeable?
A: Yes. All Mars Hydro RJ12 cables are universal and interchangeable across compatible lights, fans, iHub Pro, and controllers, simplifying setup and cable management.

Q: Can one iHub Pro power strip control multiple grow tents or rooms?
A: It is recommended to use one iHub Pro per grow tent or room. This is because the hub can only read one set of sensor data and run one grow scene strategy at a time. While it can power devices across multiple tents for simple On/Off scheduling, advanced automation won’t function properly across different environments.

Q: What is the maximum wattage capacity of the iHub power strip?
A: Wattage capacity depends on your region:

  • U.S. standard: up to 1875W

  • EU standard: up to 3680W

Q: Can iHub Pro be used on its own?
A: Yes. The iHub Pro can operate as a standalone smart power strip with 10 independently controlled outlets for lights, fans, pumps, humidifiers, heaters, CO₂ devices, and more. When paired with the iControl, the iHub Pro becomes an expansion module, syncing its outlets to follow iControl’s automation strategies and schedules.

Why Buy From US

Who We Are

At Garden GrowShop, we're not a faceless online retailer. We're a small, family-run business with real roots in the growing community. Every product we carry has been carefully chosen to meet the needs of both home growers and commercial operators — because we’ve walked in your shoes.

Personal, Knowledgeable Support
When you reach out to us, you’re not getting a canned reply or being passed between departments. You're talking to someone who actually knows the products, understands your challenges, and is here to help you succeed.

Transparent Pricing — No Gimmicks
We believe in fair, honest pricing. No inflated markups, no bait-and-switch tactics. If you ever find a better price on the same item, let us know — we’ll match it without the hassle.

Fast, Dependable Shipping
We ship directly from warehouses across the U.S. to get your order to you quickly and reliably. No inflated delivery timelines, and no surprise shipping fees — just smooth, on-time delivery you can count on.

A Partnership, Not a Transaction
Our customers stick with us because we treat them like partners. Whether you're outfitting a small indoor setup or managing a large-scale operation, we’re here to grow with you — not just sell you equipment.

Our Commitment
If something goes wrong, we don’t pass the buck. We work with you directly to make it right. That’s how we’ve built our business, and that’s how we plan to keep it.

Shipping/ Returns

Shipping Policy

Free Shipping Within the Continental U.S.

We offer free shipping on all orders over $200 shipped to addresses within the continental United States. Orders under $200 will have shipping calculated at checkout. There are no hidden fees or handling charges. The price you see at checkout is the final price you pay.

Order Processing

Orders are typically processed within 1–2 business days (Monday–Friday). If an item is temporarily backordered or delayed, we’ll notify you by email with an updated shipping estimate.

Shipping Confirmation & Tracking

Once your order has shipped, we’ll email you a shipping confirmation that includes tracking information. You can use this to monitor the delivery status of your package in real time.

Where Orders Ship From

We partner with trusted suppliers and manufacturers who maintain warehouse locations throughout the United States. Orders are typically shipped from the facility closest to your delivery address to ensure faster transit times and greater efficiency. Some orders may ship in multiple packages depending on item availability and warehouse location.

Estimated Delivery Time

Most orders arrive within 3–7 business days of shipping, depending on your location and the item’s warehouse origin. Freight items and oversized packages may take additional time.

Shipping Carriers

We use trusted carriers such as FedEx, UPS, USPS, and professional freight delivery services for large or heavy items. Depending on the size of your order, it may arrive in multiple packages or from multiple warehouses.

Delivery and Moving Disclaimer

Please note: We do not offer moving or installation services. For freight shipments or large items, carriers are only responsible for curbside delivery. Drivers are not required to move items inside your home, up stairs, or to specific locations. We strongly recommend having assistance available at the time of delivery for heavy or bulky shipments.

Address Accuracy & Order Changes

Please ensure your shipping address is correct at the time of checkout. Once an order has shipped, we are unable to change the delivery address or reroute the shipment. If you need to make changes to your order, contact us immediately after placing it.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, contact us within 48 hours of delivery (or expected delivery). We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions

We currently ship only to addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Questions?

If you have questions about your order, delivery, or shipping process, feel free to reach out to us through our Contact Us page or via email (sales@gardengrowshop.com ). We’re here to help.

Start of Returns section 

Easy Returns, No Surprises

At Garden GrowShop, we stand behind the quality of every product we carry. But we also understand that sometimes things just don’t work out — and that’s okay. If you change your mind or the item isn’t quite what you expected, we’ve got you covered.

30-Day Return Guarantee

You have 30 days from the date of delivery to request a return for any reason. To start a return, simply email us at sales@gardengrowshop.com with your order number and we’ll walk you through the process.

Here’s what to expect:

  • You’ll receive clear return instructions from our team.

  • Once your item is received and inspected, we’ll issue a refund to your original payment method.

  • Items must be returned in “like new” condition, with all original packaging and accessories.

  • Return shipping costs are the responsibility of the customer.

“Like new” means no visible wear, damage, or missing parts. Items showing signs of use or misuse may not qualify for a refund.


Damaged or Defective Orders

If your order arrives damaged or defective, don’t worry — we’ll take care of it.

Here’s what to do:

  • Note any damage with the delivery driver when signing for the package.

  • Email photos and a description of the issue to sales@gardengrowshop.com on the same day you receive it.

  • We’ll cover the cost of return shipping and make sure a replacement is sent out quickly.

Please keep all original packaging in case a return is needed. This helps speed up the process and ensures a smooth resolution.


Order Cancellations

If you need to cancel your order, please contact us as soon as possible at sales@gardengrowshop.com or by phone.

  • Cancellations before shipment receive a full refund.

  • Cancellations after shipment will follow our standard return policy and may be subject to return shipping costs.


Important Return Notes:

  • Certain products may have brand-specific return restrictions, which will be noted on the product page.

  • Products purchased for temporary or single-use purposes (e.g. trade shows, promotional events) are not eligible for return.


We’re Here to Help

Our goal is to make returns and exchanges as easy as possible — with no stress and no surprises. If you’re unsure whether your order qualifies or just want to ask a question, don’t hesitate to reach out. We’re here to make sure you feel confident before and after your purchase.

Help Us Improve

We’d love to hear from you!
If you decided not to purchase today, we’d like to know what held you back. Your feedback helps us improve and serve you better.

 Was it the price, product description, reviews, shipping options, or something else? Tell us what made you hesitate, and we’ll send you a 5% discount code for your next order (valid on select products).

Why Garden GrowShop?

We’re an authorized dealer for every brand we sell—so you’ll always get full manufacturer warranties, premium support, and authentic gear direct from the source.

✅ Fast, tracked shipping on all orders
✅ 100% safe and secure checkout
✅ No restocking fees on returns
✅ Friendly U.S.-based support when you need it

Have questions? We're here to help. Whether you're just getting started or scaling up a full grow, our experts can guide you to the right gear.